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Hotels & Hospitality Industry Consultants

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Roger W. Chappell
104 Clear Ridge Cove
Georgetown TEXAS (TX) 78628
USA
phone: 281-793-3455
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ConsulTex and Associates is a Houston based security consulting company that provides security strategies for individual clients, law enforcement, and corporate security clients. ConsulTex is available nationwide to answer questions regarding security measures, or offer solutions that fit their clients' needs.

Services Include:
  • Expert Witness Analysis
  • Use of Force
  • Police Procedure and Practice
  • Security Tactics and Policies
  • Training and Speaking Engagements
Roger Chappell Security Expert PhotoPrincipal, Roger W. Chappell, has over 25 years of experience in the Law Enforcement and Security industry. A 9 year Marine Corp Veteran, he is also a former corporate security manager, police crime prevention specialist, detective supervisor, police training manager, and internal affairs sergeant.

As Security Management Professional, his background includes an advanced 22-year law enforcement career with the highly regarded Houston Police Department. He received over 40 awards in that capacity, including supervisory and civilian commendations.

Mr. Chappell has more than 20 years of training and “hands on” experience evaluating, developing, and managing security and crime prevention programs. He coordinated numerous security related functions at hotels, bars and night clubs, and apartments. Mr. Chappell has handled large events during the Super Bowl, MLB All Stars, and NCAA Final Four events. He was also a hostage negotiator for over 12 years responsible for the safe resolution to highly stressful and violent events.

Roger Chappell has served as both a private sector security consultant and a public sector Master Peace Officer. He has earned a stellar reputation as an expert in hostage negotiation and received the prestigious Hostage Negotiator of the Year award in 2013.

View Roger Chappell's Expert Witness Profile.
7/7/2015 · Security
A report of shots fired at the Navy Yard in Washington, D. C. brought a huge response from law enforcement from all areas. The response was immediate and overwhelming. As it turns out, the report was false. The incident remains under investigation at the time of this writing.

5/26/2015 · Security
Coordinating security for corporate offices, hotels, apartments, convenience stores, and just about every other possible location can have its challenges. Coordinating security at major events, however, is especially challenging. This article will focus on some of the challenges I faced when coordinating security for several events and locations in Houston, Texas for Super Bowl XXXVI.

Not long after I promoted to sergeant, I was training in a patrol division. I was riding with another sergeant when we received a call from two patrol officers. They were at an apartment complex and had chased a male into an apartment. They requested a supervisor go by with them. So, as part of my training, we went.

I have read a number of books, studies, and court cases in my career to support the fact that eyewitness identification, by itself, is never sufficient enough to send a person to prison. This is not news. Over the past 20 years, more and more people are being exonerated for violent crimes due to DNA . This article is not to rehash old arguments. Instead, it is more of a reminder to investigators everywhere to not finalize a case, charge a person, and send them to prison based solely on an eyewitness' identification.

3/26/2015 · Law Enforcement
During my 22-year law enforcement career, I became involved in countless situations in which I personally dealt with people in mental health crisis. My first incident involved a Hispanic male armed with a pistol. I learned a significant amount from that single incident: so much, in fact, that I made the decision to join the Houston Police Department's Hostage Negotiation Team. The techniques I have learned over the years can be applicable to almost anyone, at any time, in just about any situation. In the following paragraphs, I will recount a few incidents in which I was involved and discuss the techniques used to end each the situation safely. Understand that this is not a specific "how-to guide" that may be applied to every situation. Instead, the use of these techniques will simply allow a person that becomes aware of a certain situation - to be able to attempt to stabilize the incident prior to first responders' arrival.

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Jeff Nelken, MA, RD
20938 De Mina Street
Woodland Hills CA 91364
USA
phone: 818-703-7147
fax: 818-703-7147
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Jeff Nelken, MA, retired RD, is a Food Safety / HACCP Expert who coaches personnel to improve food safety awareness, through Self-Inspection and Customized Quality HACCP Training Programs. He has worked with CNN, FOX, CBS, NBC, INSIDE EDITION, and Dateline MSNBC’s investigation team, as well as restaurants, casinos and food manufacturers. Mr. Nelken is a certified trainer and provider with the Los Angeles Health Department.

Mr. Nelken works with his clients to maximize their effectiveness and profitability by improving the food safety / accident prevention performance of their people. He works in partnership with his client's culinary, safety, risk management team to deliver a variety of performance improving strategies that produce measurable results by strengthening the performance and productivity of both individual employees and the management team. With 40 years of experience in the hospitality industry, Mr. Nelken offers creative and affordable solutions that effectively impacts safety culture.

Consulting / Training Services Include:
  • Staff Training and Skill Development
  • Accident Prevention / Food Safety Training
  • Food Safety and HACCP Inspections and Audits
  • Pre HACCP-AIB and Health Department Inspections
  • SERVSAFE/NSF HACCP Training Certification Exam
  • Policy and Procedure Development
  • Health Department Representation
  • Crisis Management Support - Vendor Recalls (24/7)
  • Motivational Food Safety Speaker
  • Product Representations
  • Trade Show "Demo's"
View Jeff Nelken's Expert Witness Profile.
8/23/2018 · Food & Beverage
It's easy to slip into a false sense of security because you've covered the basics of food safety with your kitchen staff. However, there are many other hazards that impact your bottom line. For example, slip and fall accidents are at the top of the list of safety concerns. There are many other dangers that must be considered.

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J.M. Design Group
Jeffrey Melton
Principal
Manteca CA 95337
USA
phone: 707-889-8246 or M: 209-639-7782
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Food Service & Restaurant Design Consultant. I have been involved in the design of restaurants and commercial kitchens for over 10 years. I have personally designed over 125 restaurants including front of house and back kitchen design, including project management. I have a B.A. in interior design. I have worked on projects throughout the United States and Phillipines, and Honduras.

Over the last 2 years I have owned my own company which has provided complete construction drawings for over 30 restaurants ranging from 1,500 sq. ft. to over 3,000 sq. ft. I have also been retained by architects and business owners to provide coordination drawings for commercial kitchen design for over 35 projects ranging in size from 1,000 sq. ft to 5,000 sq. ft. I have also worked on franchise restaurant projects for McDonalds, Chevy's Mexican Restaurant, Jamba Juice, Tahoe Joe's, Taxi's Hamburgers.
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Leonard J. Backer
President
16463 N.E. 33rd Avenue
North Miami Beach FL 33160
USA
phone: 305-409-9092
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Leonard J. Backer has over 28 years of extensive and successful Furniture Industry experience in all key areas including:
  • Sourcing
  • Private Label Production
  • Product Development
  • Original Design
  • Marketing
  • Branding
  • Import and Distribution
  • Vendor Qualification
  • Supplier Relations
  • Contract Negotiations
  • Customer Service
  • Competitive Analysis
  • Sales Agreements
  • Designer Driven Approach
  • Mr. Backer has executive level perspective in start-up, turnaround and aggressive growth situations with long term industry relations, both domestically and overseas. He specializes in Private Label Manufacturing, Sourcing, and Product Development expertise.

    Leonard Backer has provided extensive consulting work on short and long term projects. He has provided consulting work on various topics over the past few years for private equity companies, large branded manufacturers, and independent product designers. Mr. Backer has conducted site visits to 80 overseas and domestic factory operations. Worked closely with independent product designers.

    View Leonard Backer's Expert Witness Profile.
    3/27/2017 · Manufacturing
    Having worked with attorneys in over 40 injury cases related to chairs (wood, metal, fully upholstered, plastic, aluminum, swivel, fixed mounted, outdoor), dining tables, occasional tables, bar stools, booths and banquettes; I felt the need to try and "clear the air" and save substantial time and resources for both plaintiff and defense sides moving forward.

    6/4/2015 · Design
    Basic but very important points which could help minimize owners' liability and financial exposure to accident and personal injury claims on their premises.

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    Jeffrey M. Evans, LSM, PCAM, MCM, CCE, CCM, ECM, ASCAC
    Principal
    6302 Route 191
    PO Box 529
    Mountainhome PA 18342
    USA
    phone: 570-350-3550
    fax: 570-646-5337
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    Management Matters provides Planned Communities, Private Clubs and Nonprofit Organizations with consulting services to creatively address operational and organizational challenges and opportunities in all of the following areas:
    • Board Development
    • Deer Management
    • Dispute Resolution
    • Executive Searches
    • Goal Development and Evaluation
    • Long Range Facility Planning
    • Manager Training/Mentoring
    • Marketing Plans
    • Meeting Planning and Preparation
  • Member/Property Owner Communications
  • Member Service Training
  • Municipal Cooperation and Partnerships
  • Policies, Guidelines and Processes
  • Public Relations/Organization Spokesperson
  • Staff Development
  • Strategic & Succession Planning
  • Ice & Snow Management
  • Volunteer Development
  • Principal, Jeffrey M. Evans, LSM, PCAM, MCM, CCE, CCM, ECM, ASCAC is a Management Specialist with over 35 years of experience.For 30 years, Mr. Evans served as the Chief Operating Officer for the Lake Naomi-Timber Trails Communities and the Lake Naomi Club (A Platinum Club Community), located in Pocono Pines, Pennsylvania. In late 2010, Jeff stepped into a consulting role for the Lake Naomi-Timber Trails Communities and the Lake Naomi Club.

    Mr. Evans has certifications from the Communities Association Institute (CAI), Community Managers International Association (CMIA), and Club Managers Association of America (CMAA), Certified Ice and Snow Professional, Accredited Snow Contractors Association.

    View Jeff Evans' Expert Witness Profile.
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    Maurice Robinson, ISHC, CRE, ASA
    President
    28 Dover Place
    Manhattan Beach CA 90266
    USA
    phone: 310-640-9656
    fax: 310-640-9276

    Qualfied Expert Witness & Consultant in Hotel and Real Estate Industry Business Issues:

    • Market, economic & financial feasibility
    • Valuation
    • Disputes between owner-operator, borrower-lender, franchisor-franchisee
    • Management contracts
    • Ground & building leases
    • Partnership & JV agreements
    • Concession contracts
    • Development agreements and loan documents
    • Expert witness testimony
    • Litigation strategy, consultation and support
    • Damage calculations
    • Lost profits analysis
    • Real estate appraisals
    • Deal structuring & workouts
    • New development
    • Strategic planning
    • Market demand assessment
    • Acquisition due diligence
    • Economic, financial & investment analysis
    • Can estimate damages and appraise property values under multiple scenarios
    • Trained Arbitrator & Mediator

    Winner of the Creative Counselor of the Year for appraising the Grand Canyon.

    Recently, we were engaged by the National Park Service (NPS) to appraise the structures and other improvements that have been constructed by commercial vendors or "concessionaires" operating hotels, restaurants and other hospitality services in National Parks.

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    Dennis P. Gemberling, CHA, CFBE, FMP, FCSI
    President and Founder
    One Market, Spear Tower, Suite 3600
    San Francisco CA 94105-1120
    USA
    phone: 877-907-3779
    fax: 415-358-5988
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    Perry Group International, founded in 1985, provides consulting, interim hotel management and restaurant and hospitality expert services for lodging, food services, resorts, and nightclubs. Their group does work nationally and internationally with new startup, profitable, and under-performing and distressed hotels, restaurants, bars and nightclubs, retail and mixed-use real estate.

    The professionals at Perry Group International serve as third-party asset manager, owners representative, and advisor, for investors and owners. They also act as court appointed receivers and interim hospitality managers for lenders, operators, and their legal and real estate professionals.

    Clients have included Biscuits & Blues, Cantina’s, Chevy’s, Choice Hotels, Embassy Suites, Hampton Inns, Hilton, Holiday Inns, Hooter’s Casino, Hyatt, Marriott, McDonald’s, Microtel Inn & Suites, Outback Restaurants, Radisson, Residence Inns, Signature Resort, Sizzler, Sonic Drive-Ins, Starbucks, Starwood, Sheraton, Togo’s, Wendy’s, and Willie Mays Skybox Lounge among others.


    Hospitality Management Consulting:
    • Interim Hotel Management
    • Temporary General Manager
    • Short Term Corporate Manager
  • Owners Representative
  • Hotel Asset Manager
  • Project Supervisor
  • Hotel Restaurant Nightclub Consulting:
    • Acquisition and Disposition Due Diligence
    • Financial Evaluation and Impact
    • Planning, Market Analysis, Feasibility
    • Operations and Internal Review
  • Pre-opening / Post-opening Technical Support
  • Restructuring and Repositioning
  • Court Appointed Receiver
  • Provisional Director
  • Dennis Gemberling PhotoDennis Gemberling, CHA, CFBE, FMP, FCSI, President and Founder of Perry Group International, has over 35 years of experience in the Hospitality Management industry. His experience includes managing, operating, and consulting on full-service, limited-service, extended-stay, all-suite, condo and timeshare hotels and resorts, casual, fine-dining, and quick-service restaurants, bars and nightclubs, special event facilities, casinos, and mixed-use real estate.

    Mr. Gemberling has held prior positions for different owners, operators, and chains as Senior Vice President, General Manager, Director of Food & Beverage, and Restaurant Unit Manager. He has been retained for over 400 projects with typical values in the $1 million to $75 million range and revenues in the $1 million to $100 million range both nationally and internationally.

    View Dennis Gemberling's Expert Witness Profile.
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    Joel Feigenheimer, PhD
    Hospitality / Restaurant Consultant
    Hollywood FL USA
    phone: 561-212-0206
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    realEats Consulting began as a resource website (www.realeats.org) for Florida International University, to acclimate students with the “green” supply chain and sustainability concepts. This resource site highlights over 400 “green” vendors offering thousands of “real” products.

    realEats Consulting is focused on improving the operational performance of restaurants, hotels, and resorts. They specialize in providing a wide array of services for both corporate and independent operators including:
    • Creating Sustainable Food and Beverage Programs
    • Creating Sustainable Business Solutions
    • Operations Management
    • Financial Review
    • New or Updated Training
    realEats founder, Dr. Joel Feigenheimer, is an industry expert with over 35 years of experience related to the Restaurant and Hospitality field. He has spent a career developing relationships with industry associates around the globe. His “six degrees of separation” include executives with specialties in every area of hospitality. Over his career he has consulted on three continents, excelled in the corporate environment, been a successful entrepreneur, and met thousands of industry leaders. Now, as a full time educator at Florida International University Chaplin School of Hospitality, he has chosen “the best in the World” to join the realEats consulting team.

    View Joel Feigenheimer's Expert Witness Profile.
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    Restaurant and Hospitality Expert
    941 Kanuga Rd
    Hendersonville NC 28739
    USA
    phone: 561-309-2298
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    David Rutecki's career spans 35 years of Restaurant and Hospitality related experience. Working in more than 20 restaurants and involved in the opening of more than a dozen, he has worked every position possible within this industry.

    Mr. Rutecki currently owns and operates Mountain Deli in Hendersonville, recently garnering the 2016 Blue Ridge Growth Award. He is a Member of the North Carolina and National Restaurant Associations.

    Mr. Rutecki has been invloved in the opening of the following selected restaurants:
    • Fancy’s Food and Wine, Gourmet Shop, Coral Gables, South Miami & Grove Isle, Fl.
    • Susie’s Bagels, Breakfast Restaurant, South Miami, Fl.
    • Pizzaria Uno, Full Service Restaurant, Miami, Fl.
    • Baystreet, Full Service Seafood Restaurant, Miami, Fl.
    • Rusty Pelican, Upscale Seafood, Key Biscayne, Miami, Fl.
    • Gatsby’s, Upscale Billiards and Cigar Bar, Boca Raton, Fl.
    • Maxwell’s Chophouse, Upscale Steakhouse, Boca Raton, Fl.
    • Mountain Deli, Delicatessen, Downtown Hendersonville, NC
    Litigation Support - David Rutecki offers expert witness and litigation support for restaurant related issues in Western North Carolina. His services are available to counsel representing both Plaintiff and Defendant.

    Areas of Expertise:
    • Restaurant and Kitchen Design, Menu Development
    • Food Safety and Sanitation
    • Bar Operations & Liquor Liability
    • Safety & Security - Slips, Trips and Falls
    • Concept Development & Restaurant Start Up, Partnership Issues
    • Daily Operations & Management, Employee & Staffing Issues
    • Retail Operations
    • Work Flow Planning
    • Staff & Mgmt Training Programs & Handbooks
    • Site Selection and Development
    • Business Plan Development
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    Kenneth Free
    President
    2808 Ashworth Circle
    Las Vegas NV 89107
    USA
    phone: 805-373-6840
    fax: 888-473-6510
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    Scope & Range of Services

    Overview: Kenneth Free is a hotel and resort with 40+ years experience in the business. He is a highly credible resource for operations, real estate development, feasibility, business valuation, and business interruption issues.

    Degrees and Licenses held by the Principal: MBA-Finance, Bloch School of Management (University of Missouri in Kansas City); BS-Hotel Administration, Harrah College of Hotel Administration (University of Nevada in Las Vegas); Registered Resort Professional, American Resort Development Association; Master Hotel Supplier, American Hotel & Lodging Association; Real Estate Broker licensed by the California Department of Real Estate.

    Detail: Mr. Free’s company, Straightline Advisors, provides Advisory and Expert Services for Hotels, Resorts, Resort Timesharing, Fractionals, Condo Hotels, Casinos, Spas, and Recreational Real Estate. These services may be in relation to new properties going through the development or pre-development stages, those that are open and in need of fundamental change, or in any situation where disputes have arisen among the parties.

    Key areas of consulting and expert effectiveness are –

    Advisory & Expert Services:

    • Project Concept Development
    • Project Amenity Programming
    • Strategy Development
    • Project Predevelopment Matters
    • Project Management Issues
    • Acquisition of Financing
    • Repositioning and Expansion Strategies
    • Due Diligence for Property Acquisitions
    • Management of Property Dispositions
    • Investment / Financing Package Development
    • Lost Profits Calculation & Business Interruption Impacts
    • Retail Pricing Analysis
    • Absorption Forecasting
    • Brand/System Affiliation Studies and Negotiations
    • Franchise Disputes
    • Disputes Between Partners
    • Management / Marketing Company Search and Negotiations
    • Operational Reviews or Audits
    • Marketing Program Assessments

    View Expert Witness Profile.