Bhuvan Urgaonkar, PhD, has over 15 years of experience in the field of Software Engineering and Computers. His work includes research in computer systems software, distributed computing (including systems such as Zookeeper, Redis, Memcached, Cassandra, Kafka), datacenters, cloud computing, storage systems, energy efficiency of computers and datacenters, big data (including systems such as Hadoop, Spark).
Dr. Urgaonkar has published over 80 research papers in competitive peer-reviewed conferences and journals on these topics with several best paper awards. He has procured research funding totaling more than $3 Million USD from federal agencies and industrial labs (Google, HP, IBM, Cisco, Microsoft, Amazon) to lead and train several Phd and MS students who now work in industry and academia. Dr. Urgaonkar has also delivered lectures on topics including Cloud Computing and Data Centers to Faculty at Microsoft and numerous other technology companies and universities around the world.
Education / Training: Ph.D. in Computer Science from the University of Massachusetts Amherst (2005) B.Tech (honors) in Computer Science and Engineering from the Indian Institute of Technology, Kharagpur, India
Awards / Honors: Test of Time Award, ACM Sigmetrics 2016 National Science Foundation Career award, 2010 IBM Faculty Fellowships, 2016, 2014 Several best paper awards (see CV)
Litigation Support - Dr. Urgaonkar serves as an expert / technical consultant with multiple firms helping them (i) understand technical content related to state of the art products in areas such as content distribution, distributed computing, datacenter design, among others and (ii) interpret patents in these areas and connections between them and state of the art products and services. Services are available to law firms, government agencies, schools, firms / corporations, and hospitals. They include case review, deposition, and trial testimony as needed.
Areas of Expertise:
- Software Design and Analysis
- Computer Systems
- Operating Systems
- File Systems
- Computer Security
- Distributed Computing
- Data Centers
- Cloud Computing
- Big Data Systems
- Content Distribution Networks
- Software Reliability and Testing
- Fault Tolerance
- Machine Learning
Emerging energy-aware initiatives (such as billing of power usage based on de-coupling between electricity sales and utility profits/fixed-cost recovery) render current capacity planning practices based on heavy over-provisioning of power infrastructure unprofitable for data centers. We explore a combination of statistical multiplexing techniques (including controlled under-provisioning and overbooking) to improve the utilization of the power hierarchy in a data center. Our techniques are built upon a measurement-driven profiling and prediction technique to characterize key statistical properties of the power needs of hosted workloads and their aggregates. As a representative result from our evaluation on a prototype data center, by accurately identifying the worst-case needs of hosted workloads, our technique is able to safely operate 2.5 times as many servers running copies of the e-commerce benchmark TPC-W as allowed by the prevalent practice of using face-plate ratings. Exploiting statistical multiplexing among the power usage of these servers along with controlled under-provisioning by 10% based on tails of power profiles offers a further gain of 100% over face-plate provisioning. Reactive techniques implemented in the Xen VMM running on our servers dynamically modulate CPU DVFS-states to ensure power draw below safe limits despite aggressive provisioning. Finally, information captured in our profiles also provides ways of controlling application performance degradation despite the above under-provisioning: the 95th percentile of TPC-W session response time only grew from 1.59 sec to 1.78 sec.
Discovering end-to-end request-processing paths is crucial in many modern IT environments for reasons varying from debugging and bottleneck analysis to billing and auditing. Existing solutions for this problem fall into two broad categories: statistical inference and intrusive instrumentation. The statistical approaches infer request-processing paths in a "most likely" way and their accuracy degrades as the workload increases. The instrumentation approaches can be accurate, but they are system dependent as they require knowledge (and often source code) of the application as well as time and effort from skilled programmers.
Dynamic capacity provisioning is a useful technique for handling the multi-time-scale variations seen in Internet workloads. In this article, we propose a novel dynamic provisioning technique for multi-tier Internet applications that employs (1) a flexible queuing model to determine how much of the resources to allocate to each tier of the application, and (2) a combination of predictive and reactive methods that determine when to provision these resources, both at large and small time scales. We propose a novel data center architecture based on virtual machine monitors to reduce provisioning overheads. Our experiments on a forty-machine Xen/Linux-based hosting platform demonstrate the responsiveness of our technique in handling dynamic workloads. In one scenario where a flash crowd caused the workload of a three-tier application to double, our technique was able to double the application capacity within five minutes, thus maintaining responsetime targets. Our technique also reduced the overhead of switching servers across applications from several minutes to less than a second, while meeting the performance targets of residual sessions.
Since many Internet applications employ a multi-tier architecture, in this paper, we focus on the problem of analytically modeling the behavior of such applications. We present a model based on a network of queues, where the queues represent different tiers of the application. Our model is sufficiently general to capture (i) the behavior of tiers with significantly different performance characteristics and (ii) application idiosyncrasies such as session-based workloads, concurrency limits, and caching at intermediate tiers. We validate our model using real multi-tier applications running on a Linux server cluster. Our experiments indicate that our model faithfully captures the performance of these applications for a number of workloads and configurations. For a variety of scenarios, including those with caching at one of the application tiers, the average response times predicted by our model were within the 95% confidence intervals of the observed average response times. Our experiments also demonstrate the utility of the model for dynamic capacity provisioning, performance prediction, bottleneck identification, and session policing. In one scenario, where the request arrival rate increased from less than 1500 to nearly 4200 requests/min, a dynamic provisioning technique employing our model was able to maintain response time targets by increasing the capacity of two of the application tiers by factors of 2 and 3.5, respectively.
With public cloud providers poised to become indispensable utility providers, neutrality-related mandates will likely emerge to ensure a level playing field among their customers ("tenants"). We analogize with net neutrality to discuss: (i) what form cloud neutrality might take, (ii) what lessons might the net neutrality debate have to offer, and (iii) in what ways cloud neutrality would be different from (and even more difficult than) net neutrality. We use idealized thought experiments and simple workload case studies to illustrate our points and conclude with a discussion of challenges and future directions. Our paper points to a rich and important area for future work.
Modern Internet-scale distributed networks have hundreds of thousands of servers deployed in hundreds of locations and networks around the world. Canonical examples of such networks are content delivery networks (called CDNs) that we study in this paper. The operating expenses of large distributed networks are increasingly driven by the cost of supplying power to their servers. Typically, CDNs procure power through long-term contracts from co-location providers and pay on the basis of the power (KWs) provisioned for them, rather than on the basis of the energy (KWHs) actually consumed. We propose the use of batteries to reduce both the required power supply and the incurred power cost of a CDN.
Recent technological advances in the development of flashmemory based devices have consolidated their leadership position as the preferred storage media in the embedded systems market and opened new vistas for deployment in enterprise-scale storage systems. Unlike hard disks, flash devices are free from any mechanical moving parts, have no seek or rotational delays and consume lower power. However, the internal idiosyncrasies of flash technology make its performance highly dependent on workload characteristics. The poor performance of random writes has been a cause of major concern which needs to be addressed to better utilize the potential of flash in enterprise-scale environments. We examine one of the important causes of this poor performance: the design of the Flash Translation Layer (FTL) which performs the virtual-to-physical address translations and hides the erase-before-write characteristics of flash. We propose a complete paradigm shift in the design of the core FTL engine from the existing techniques with our Demand-based Flash Translation Layer (DFTL) which selectively caches page-level address mappings. We develop a flash simulation framework called FlashSim. Our experimental evaluation with realistic enterprise-scale workloads endorses the utility of DFTL in enterprise-scale storage systems by demonstrating: (i) improved performance, (ii) reduced garbage collection overhead and (iii) better overload behavior compared to state-of-the-art FTL schemes. For example, a predominantly random-write dominant I/O trace from an OLTP application running at a large financial institution shows a 78% improvement in average response time (due to a 3-fold reduction in operations of the garbage collector), compared to a state-of-the-art FTL scheme. Even for the well-known read-dominant TPC-H benchmark, for which DFTL introduces additional overheads, we improve system response time by 56%.
Cloud-based hosting promises cost advantages over conventional in-house (on-premise) application deployment. One important question when considering a move to the cloud is whether it makes sense for 'my' application to migrate to the cloud. This question is challenging to answer due to following reasons. Although many potential benefits of migrating to the cloud can be enumerated, some benefits may not apply to 'my' application. Also, there can be multiple ways in which an application might make use of the facilities offered by cloud providers. Answering these questions requires an in-depth understanding of the cost implications of all the possible choices specific to 'my' circumstances. In this study we identify an initial set of key factors affecting the costs of a deployement choice. Using benchmarks representing two different applications (TPC-W and TPC-E) we investigate the evolution of costs for different deployment choices. We show that application characteristics such as workload intensity, growth rate, storage capacity and software licensing costs produce complex combined effect on overall costs. We also discuss issues regarding workload variance and horizontal partitioning.
In this paper, we present techniques for provisioning CPU and network resources in shared hosting platforms running potentially antagonistic third-party applications. The primary contribution of our work is to demonstrate the feasibility and benefits of overbooking resources in shared platforms, to maximize the platform yield: the revenue generated by the available resources. We do this by first deriving an accurate estimate of application resource needs by profiling applications on dedicated nodes, and then using these profiles to guide the placement of application components onto shared nodes. By overbooking cluster resources in a controlled fashion, our platform can provide performance guarantees to applications even when overbooked, and combine these techniques with commonly used QoS resource allocation mechanisms to provide application isolation and performance guarantees at run-time.