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Featured Professional Skills articles by expert witnesses and consultants. Contact Us if you are interested in having your work published on our website and linked to your Profile(s).

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11/15/2007· Professional Skills

10 Focusing Strategies for ADD Clients

By: Evelyn Gray, CPO-CD

It’s so hard for ADD people to concentrate on tasks some times, because every time something is touched, they think of something else to do. So just trying to say out loud to yourself, "Focus, focus, focus"—easier said than done, but give it a try

4/16/2007· Professional Skills

The 59¢ Yellow File Folder

By: Kathleen L. O'Neal

I'm going to share with you another true story. I'm not recommending this method unless you have solid verbal skill sets and you find yourself in circumstances similar to these

8/7/2006· Business Management

Dealing with Difficult People

By: Dorothy Pederson

The business of service is an interesting one to say the least. The subtle path to success lies in knowing ourselves. You might ask what I mean. What I am saying is that it is only in gaining understanding into our own feelings, reactions, and habits that we master the real art of relationship. It is always all about us

8/7/2006· Business Management

Managing Frontline Employees for Customer Success: A Toolbox of Employee Satisfaction Ideas

By: Dorothy Pederson

For decades there has been a chasm between frontline employees, typically hourly, and management. Frontline employees recognize a problem and feel powerless to "fix it." They blame management and expect them to "fix it!" They perceive that management does not listen to them. They feel discounted. So they rebel

11/30/2005· Marketing

Is Your Website Helping Prospects Move Forward?

By: M.H. McIntosh

Your website is often the first place somebody looks to learn more about your company and its products or services. Is your site helping prospects move forward in their consideration and buying process? Here’s a checklist of questions to ask yourself

11/30/2005· Marketing

Sales Lead Success Checklist

By: M.H. McIntosh

You’ve spent a great deal of time, effort and money putting together your sales-lead generation programs. How you handle those sales leads once you get them makes the difference between happy salespeople and new customers or unhappy salespeople and lost sales

8/19/2003· Professional Skills

The Correct Way To Present Exhibits

By: Constance Bernstein

The law loves the word, but people love pictures. Integrating words and pictures in your presentations is key to a litigator's success - whether addressing the judge, jurors, arbitrators or mediators

3/12/2002· Public Speaking

Speak And Grow Rich

By: Dottie Walters

Do you have an area of special expertise? How would you like to make big money talking about it?... Lots of money? Professional speakers can earn over $800,000 per year! In this exciting book which is considered the "Bible of the Professional Speaking Industry", world class speaker, Dottie Walters will give you money-making information on

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7/1/2001· Professional Skills

Art Of Communication: Perception, Image And Body Language, And First Impression

By: Mary Duane Arden

Perception: Dictionary definition: An immediate or intuitive recognition....As of a moral or esthetic quality, cognition. How do we perceive? Well this has been the subject of a dialogue between philosophers and intellectuals from all the different disciplines for thousands of years

3/26/2001· Professional Skills

The Secrets of Those Who Love Their Work: How people are thriving and finding the right work despite the challenges of the new workplace

By: Dr. Pat Gill Weber

Today's workplace is a challenging one. At a party the other night I was talking with a new friend who was communicating her subtle unhappiness with the large corporation she worked for. During a meeting, one of my clients began discussing the insecurity she and others in her company feel due to organizational changes and the transitional nature of her industry

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