Jacqueline N. Bloink, MBA, RHIA, CHC, CFE, CPC, CPC-I, CPCO, CMRS has over 20 years of experience in the field of Healthcare Compliance and Medical Coding / Reimbursement. Educational degrees, certifications and awards in healthcare management, coding, billing, reimbursement, compliance, education, and fraud prevention and identification.
Background - Ms. Bloink served as the Director of Compliance for the largest provider group in Arizona. For several years she worked as a Medical Coding Manager, Reimbursement Manager, and Compliance Liaison for a University Physician Group - Department of Medicine, and as Corporate Responsibility Auditor for a large 3 Hospital network. Ms. Bloink is a Professor and Instructor in the area of Medical Coding, Billing, Health Information Management, and Healthcare Fraud. She also serves as a remote Compliance Officer for a Telehealth organization and works with healthcare providers of multispeciality departments assisting them to better understand medical coding and billing guidelines. She is a national, state and local speaker (author) for such groups as ACFE, HCCA, AAPC, American College of Physicians, CLM, Coalition Against Insurance Fraud, CA AHIMA, and others. As a co-designer and presenter with CMS (MLN) and OIG in 2014 webinar - ACA Provider Compliance Program - she assisted in reaching thousands of healthcare providers learn more about healthcare compliance. In 2015, she was honored to be the recipient of the Arizona ACFE Sentinel Award “Truth Over Self” that acknowledged her assistance to the Office of Inspector General / Department of Justice with the largest Healthcare Fraud Case (FCA) in Arizona history.
Litigation Support - Jacqueline N. Bloink is a knowledgeable expert witness with Healthcare Fraud litigation support history and proven experience with evaluating case allegations and calculating Usual, Reasonable and Customary charges. She offers services to expert witness firms, attorneys, health plans, providers, forensic consulting firms, governments, and IROs.
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During 30+ years of serving the Healthcare Industry, Mr. Blount has served more than 300 clients in 30 states in the areas of Reasonable Charges (UCR), Medical Billing; False Claims, Regulatory Compliance, Reimbursement, Damage Quantification, and Financial Management. Mr. Blount is a Fellow and Certified Financial Professional in HFMA, member of the American Institute & Georgia Society of CPAs, and National Association of Health Underwriters, and has been an Arbitrator for American Health Lawyers Association. He has been admitted as an expert in multiple US District and State Courts and Administrative Hearings, and has testified for plaintiffs and defendants, providers, payors and government clients. A nationally recognized author, Mr. Blount has co-authored AMA’s best selling "Mastering the Reimbursement Process" book.
CV and Legal references provided upon request.
Kathryn S. Crous, Founder of EMR Forensics Expert, LLC, is an Electronic Medical Records (EMR) expert with 20+ years of proven success in operations management, quality compliance, risk management, budget management, and hospital information systems. She has successfully managed large EMR, multi-million-dollar projects for Fortune 500 companies, effectively leading large, multi-location, cross functional teams.
Background Experience - Ms. Crous has served as a CIO and strategic business executive at NYC Health + Hospitals and Northwell Health, both academic integrated healthcare delivery networks, in the Greater New York City area. She has deep healthcare technology expertise including EMR forensics. Ms. Crous has decades of experience in the designing, building, and testing of EMR systems. Having deployed over a dozen EMR conversions, she can explain how the data goes into an EMR, how reports are generated, what the date and time stamps mean, and how to ensure the EMR is complete.
Litigation Support - Kathryn Crous provides EMR forensic services to help attorneys augment analysis, understand the paper medical record, and ultimately to succeed in medical litigation She has the deep technical expertise to interpret the paper medical records rendered from an EMR with all the complexities of vendors, integration, and executable functions.
Ms. Crous' services are available to attorneys for plaintiff and defendant working on medical malpractice litigation that need help explaining the nuances of EMR technology. Ms. Crous provides thorough review, depositions, and expert witness testimony as needed. Having spent her entire career in healthcare, she can provide a deep understanding of the clinical, technical, and healthcare workflow to articulate clearly to a jury the sequence of events in medical legal cases.
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