Paul Chen is a Consumer Product (Non-Food) Safety, Regulatory and Retail Compliance, Quality Assurance and control, 3rd party lab testing / inspection / auditing, CPSC (Consumer Product Safety Commission), CPSIA (Consumer Product Safety Improvement Act), Federal / State / Local law compliance consultant and expert. He is on-call 24/7 and speaks Chinese fluently.
Background - Mr. Chen has over 17 years of experience in the Consumer Products Industry, most recently for the Product Safety & Compliance division at Walmart Stores, Inc. He was responsible for managing the regulatory compliance testing and auditing programs / policies / procedures / protocols / practices for general merchandise (non-food) items offered for sale in the Walmart, Walmart.com, Sam's Club, samsclub.com, and Puerto Rico formats. This included direct import, domestic, private label, supplier and national brand items in 20+ departments/categories.
In addition to being employed with the world's largest retailer (and company), Mr. Chen was also previously employed with Intertek, a global 3rd party test lab and QA/QC service provider and various consumer product companies, importers and manufacturers.
Litigation Support - Mr. Chen serves as an expert witness for attorneys representing plaintiff and defendant. His services include review, inspection, consultation, thorough reporting, depositions and trial testimony, as needed. Mr. Chen has experience in the following consumer products areas in various capacities: