ERP Expert Witness Case Study: State Government
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Following a failed ERP implementation, this state government agency was analyzing the feasibility of a lawsuit against its software selection and implementation partner.
The government agency had contracted with the consulting firm to assist in the replacement of its tax collection systems but was forced to stop work after nearly two years of delays and inadequate staffing.
Additional issues included:
Panorama was tasked with determining whether the situation was reasonable, whether the consulting firm had met the terms of the contract, and whether legal action was warranted.
This involved performing a comprehensive, objective audit of several thousand documents related to the case, including project documentation, emails, project plans, and other materials.
Ultimately, Panorama developed a more than 70-page analysis and argument for the legal team.
Some of the key findings included:
The report was used as the foundation for moving forward with the lawsuit, which will attempt to recover tens of millions of dollars in consulting fees and lost business benefits.
To further bolster the case, Panorama provided the following:
Panorama Consulting Group specializes in Enterprise Resource Planning (ERP) Systems and has multiple testifying experts for failed software litigation. This high-profile firmis called upon to investigate the feasibility of litigation, provide software expert witness testimony, and build background reporting for some of the industry’s highest-profile software lawsuits. They have worked with organizations ranging from multi-national conglomerates to boutique and large law firms, as well as state offices of the Attorney General.
As independent enterprise software experts, Panorama Consulting Group has hands-on experience with hundreds of software vendors. Their firm is not tied to a single law firm or software vendor, allowing them to focus on all types of clients and industries.
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