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Professional Services Firm Develops Strategic Plan For IT Initiative And Process Improvement

IT Strategy Case Study: Professional Services

By: Panorama Consulting Group

Email: Panorama Consulting Group
Telephone: 720-515-1377 ext 117


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SITUATION OVERVIEW

This multi-billion dollar professional services company was using various, disparate software applications across its worldwide operations. Many of its core business processes were not utilized globally, and dual/triple entry was demonstrated at various sites and in various functional areas.

More specifically, the company was struggling with:

  • Outdated legacy systems
  • Exponential organic and M&A growth
  • Siloed ERP Systems and operations
  • Nonconforming global business processes
  • Manual business processes

OUR APPROACH

  • Defined current pain points and opportunities for improvement
  • Developed an organizational readiness assessment to identify potential barriers to change
  • Conducted organizational change management and communication needs analysis and activities
  • Evaluated technical infrastructure and produced a three- to five-year IT strategy and roadmap to complement the overarching system strategy

THE OUTCOME

  • Identified operational savings opportunities of 29-percent of total labor costs
  • Identified the opportunity for more than $2 million in annual operating and capital cost savings following implementation


Panorama Consulting Group is a technology-agnostic consultancy specializing in Digital Business Transformation and Enterprise Resource Planning (ERP) System Implementations for mid- to large-sized private- and public-sector organizations worldwide. This highly respected firm is 100% independent of software and technology vendor affiliation. They offer a phased and integrated approach to strategy alignment and execution, enabling each client to achieve its unique business transformation objectives by transforming its people, processes, and technology.

Panorama clients include multi-national conglomerates from Amazon Robotics to Valcor Engineering, as well as governmental entities, including state and local governments, municipalities, school districts, state offices of the attorney general, and tribal governments.

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