We are only a few years away from the complete consolidation of fixed route transportation (transit, motorcoach and schoolbus) and the complete consolidation of demand-responsive transportation (paratransit, taxi, limousine, NEMT and special education). This installment will lay the groundwork by comparing modern travel to travel 30 years ago. The opportunities for motorcoach operators to benefit from these changes are once-in-a-lifetime.
Early in my 42 years working in the public transportation field, I learned that the industry's Achilles Heel is negligent monitoring. Almost no one knows how to do this effectively. Few agencies or companies do this at all. Most of their officials do not care. So the industry is rife with crossing accidents, negligent retention, wheelchair tipovers and passenger molestation, among other common accident and incident scenarios.
In Part One of this short series, we explored the rudiments of reaction time and braking distance. The arithmetic for understanding both concepts was learned in the third grade (multiplication), fourth grade (long division), seventh grade (fractions) and eleventh grade (drivers' education).
Thankfully, mowing down pedestrians in a crosswalk is not yet commonplace. But it is also not rare. This incident scenario is most common to transit buses making left turns (see "The Danger Deterrent," NATIONAL BUS TRADER, April 2016) But it happens occasionally with almost every transportation mode. Yet the defenses almost always cited by the drivers are no match for someone with a high school diploma.
As with most things, the ADA requirement to make all new motorcoaches purchased after 2001 wheelchair-accessible, and the 2015 ruling to install three-point occupant restraint systems, introduced an entirely new spectrum of safety, liability and social concerns to the motorcoach industry. But a couple of responses to these requirements, particularly by one OEM and one supplier, have opened up a whole new set of opportunities for savvy motorcoach operators.
An industry outsider (say, a juror) might consider the variation in passenger assistance within the public transportation industry alarming. Exploring a single theme like boarding and alighting illustrates the extremes
It might seem obvious that a bus driver would know how to properly turn a vehicle with a long wheelbase. Yet it is surprising how many are not taught to. More interesting, bus drivers often do not have the time to.
Given the mass of a bus or motorcoach, the carnage a moving bus or coach can inflict on a pedestrian is not surprising. Yet readers may be surprised by the carnage such a vehicle can cause when it is not moving - or just beginning to move or come to a stop.