12/17/2013· Medical Practice Management
Build a Culture of Accountability In Your Medical Practice
By: Reed Tinsley
Former New York City Mayor Ed Koch gained many fans among the voting public when news cameras caught him shaking New Yorkers' hands and greeting them with, "I'm Ed Koch. How am I doin'?" That warm gesture and short phrase characterized him as a public servant who felt accountable to ordinary citizens - in spite of his powerful position.