banner ad
Experts Logo

articles

Retail Company Successfully Integrates Change Management Into Its ERP Implementation

Change Management Case Study: Retail

By: Panorama Consulting Group

Email: Panorama Consulting Group
Telephone: 720-515-1377 ext 117


View Profile on Experts.com.

SITUATION OVERVIEW

A large global retailer in the process of implementing SAP software wanted customized, on-site training for the company's internal resources.

The company needed to implement inventory management modules while executing training and communications, but it had a lack of organizational change management experience.

OUR APPROACH

  • Provided five organizational change management consultants to help maximize ERP system usage, end-user buy-in, and overall implementation results
    • Resources included an organizational change lead, training lead, and communications lead
  • Created customized ERP training materials and spent a week on-site facilitating train-the-trainer educational sessions and workshops

  • Trained the client’s internal resources so the company could eventually execute change management activities entirely in-house

  • "AFTER WORKING WITH [PANORAMA] FOR ONLY A SHORT TIME, IT BECAME CLEAR THAT
    THEIR NUMBER ONE PRIORITY IS ENSURING THEIR CLIENTS’ IMPLEMENTATION SUCCESS.
    AND SPEAKING FROM PERSONAL EXPERIENCE, THEY EXCEED THAT GOAL TIME AND TIME AGAIN."


    Divisional Vice President
    Large global retailer


    THE OUTCOME

  • Successfully integrated organizational change management into the ERP implementation

  • Realized significant cost savings

  • Received SAP’s Retail Implementation of the Year Award


  • Panorama Consulting Group is a technology-agnostic consultancy specializing in Digital Business Transformation and Enterprise Resource Planning (ERP) System Implementations for mid- to large-sized private- and public-sector organizations worldwide. This highly respected firm is 100% independent of software and technology vendor affiliation. They offer a phased and integrated approach to strategy alignment and execution, enabling each client to achieve its unique business transformation objectives by transforming its people, processes, and technology.

    Panorama clients include multi-national conglomerates from Amazon Robotics to Valcor Engineering, as well as governmental entities, including state and local governments, municipalities, school districts, state offices of the attorney general, and tribal governments.

    ©Copyright - All Rights Reserved

    DO NOT REPRODUCE WITHOUT WRITTEN PERMISSION BY AUTHOR.

    Related articles

    panorama-consulting-group-logo.png

    6/4/2021· Enterprise Resource Planning (ERP)

    City Selects ERP System To Improve Its Service To Citizens

    By: Panorama Consulting Group

    Panorama was engaged by the city to select and assist in the implementation of a new ERP and related systems. Framed as an initiative to bring a high “return on citizenship” (the amount and quality of services received for taxpayer dollars) to the city’s constituents, the project’s goal was to implement a platform that would provide the same (or better) quality

    panorama-consulting-group-logo.png

    8/14/2023· Enterprise Resource Planning (ERP)

    Tribal Government Selects Modern EHR System To Integrate Functions Across Its Health Services

    By: Panorama Consulting Group

    The Tribe hired Panorama to assist in selecting software to support its Health Service functions. This software would replace the Tribe’s current health systems. In the first phase of the project, we documented business and technical requirements, reviewed legacy systems, mapped processes, and identified pain points across

    panorama-consulting-group-logo.png

    2/2/2021· Enterprise Resource Planning (ERP)

    Failed Implementation of a Major Software Developer's Payroll System

    By: Panorama Consulting Group

    Panorama’s Expert Witness team was retained to provide a forensic analysis and written report to the court regarding the failed implementation of a major software developer’s ERP/payroll system. The goal of the implementation was to allow for the generation of accurate and traceable employee payrolls for a large governmental entity.

    ;
    Experts.com-No broker Movie Ad

    Follow us

    linkedin logo youtube logo rss feed logo
    ;