banner ad
Experts Logo

articles

Retail Company Successfully Integrates Change Management Into Its ERP Implementation

Change Management Case Study: Retail

By: Panorama Consulting Group

Email: Panorama Consulting Group
Telephone: 720-515-1377 ext 117


View Profile on Experts.com.

SITUATION OVERVIEW

A large global retailer in the process of implementing SAP software wanted customized, on-site training for the company's internal resources.

The company needed to implement inventory management modules while executing training and communications, but it had a lack of organizational change management experience.

OUR APPROACH

  • Provided five organizational change management consultants to help maximize ERP system usage, end-user buy-in, and overall implementation results
    • Resources included an organizational change lead, training lead, and communications lead
  • Created customized ERP training materials and spent a week on-site facilitating train-the-trainer educational sessions and workshops

  • Trained the client’s internal resources so the company could eventually execute change management activities entirely in-house

  • "AFTER WORKING WITH [PANORAMA] FOR ONLY A SHORT TIME, IT BECAME CLEAR THAT
    THEIR NUMBER ONE PRIORITY IS ENSURING THEIR CLIENTS’ IMPLEMENTATION SUCCESS.
    AND SPEAKING FROM PERSONAL EXPERIENCE, THEY EXCEED THAT GOAL TIME AND TIME AGAIN."


    Divisional Vice President
    Large global retailer


    THE OUTCOME

  • Successfully integrated organizational change management into the ERP implementation

  • Realized significant cost savings

  • Received SAP’s Retail Implementation of the Year Award


  • Panorama Consulting Group is a technology-agnostic consultancy specializing in Digital Business Transformation and Enterprise Resource Planning (ERP) System Implementations for mid- to large-sized private- and public-sector organizations worldwide. This highly respected firm is 100% independent of software and technology vendor affiliation. They offer a phased and integrated approach to strategy alignment and execution, enabling each client to achieve its unique business transformation objectives by transforming its people, processes, and technology.

    Panorama clients include multi-national conglomerates from Amazon Robotics to Valcor Engineering, as well as governmental entities, including state and local governments, municipalities, school districts, state offices of the attorney general, and tribal governments.

    ©Copyright - All Rights Reserved

    DO NOT REPRODUCE WITHOUT WRITTEN PERMISSION BY AUTHOR.

    Related articles

    panorama-consulting-group-logo.png

    3/21/2025· Enterprise Resource Planning (ERP)

    Healthcare Manufacturing Company Gains Access To Real-Time Data And Enables Mobile Workforce

    By: Panorama Consulting Group

    With products and services sold in 120+ countries worldwide, this organization was struggling with process inefficiencies across locations. Many of these locations were isolated, so demand planning and forecasting had long lead times to get raw materials.

    Read Article
    panorama-consulting-group-logo.png

    2/2/2021· Enterprise Resource Planning (ERP)

    Failed Implementation of a Major Software Developer's Payroll System

    By: Panorama Consulting Group

    Panorama’s Expert Witness team was retained to provide a forensic analysis and written report to the court regarding the failed implementation of a major software developer’s ERP/payroll system. The goal of the implementation was to allow for the generation of accurate and traceable employee payrolls for a large governmental entity.

    Read Article
    panorama-consulting-group-logo.png

    12/8/2023· Enterprise Resource Planning (ERP)

    State Recovers From Delayed Implementation And Selects New System To Meet Its Needs

    By: Panorama Consulting Group

    The client was in the process of implementing a new HRMS system and was about a year into implementation when they encountered serious issues with the software during the testing phase. They were concerned that some key business requirements were missed at the beginning of the project and left out of the system’s design and configuration.

    Read Article
    ;
    Experts.com-No broker Movie Ad

    Follow us

    linkedin logo youtube logo rss feed logo
    ;