banner ad
Experts Logo


The Power of Perspective: Three Steps to a Powerful Expert Perspective

By: Susan Maccoy
Tel: (312) 771-8086
Email Ms. Maccoy

View Profile on

1 Being a neutral observer

I review all the depositions and documents taking reference to techniques, procedures, and timelines from the perspective of the neutral observer at the time of the event. I overview the incident replicating the situation. I mentally run through the event from start to finish including the pre-and-post events. I examine the timeline of the event paying special attention to all the testimony from those who were there at the time of the incident. By doing this I gather the information that will be helpful in forming my opinion.

2 Asking - How did this happen? What could or should have been done differently?

I revisit the incident again through the perspective of each party participating. I question the facts from each perspective. I ask the question from each perspective, "What actually happened here?" If this incident was to be reproducible, "What would have to occur?" As I am reproducing the incident there is a comparison to the given testimony. I look for the unanswered questions: who, what and where and most importantly in what order. Using this approach I find that I can spot the reasons why the incident occurred, identify the procedural steps that were missed and find more points for further research and investigation.

3 Asking - How do I summarize and communicate this incident in a way that is clear and understandable to the legal professional?

I revisit all the data and notes one more time from the perspective of the neutral observer. I ask, "Have all the questions been answered in such a way that explain the result?" As my summary and report are drafted I work with a paralegal and legal team to insure proper legal format is in place (Rule 26). This process and analytical approach dramatically improves the presentation of the case in a written report or oral testimony.

Susan Maccoy is an actively practicing Cosmetologist and experienced Expert Witness on Beauty Salon and Spa and its Products, Processes, Procedures, Policies and Standards. With over 45 years of experience, Ms. Maccoy combines an extensive background and foundation of knowledge in cosmetology and salon business and operations with critical and analytical thinking to provide solid, informed support for litigation. She is a salon owner and has been a manager of independent and franchise chain salons. She holds current cosmetology licenses in Illinois and Florida.

©Copyright - All Rights Reserved


Related articles


2/25/2011· Expert Witnessing

Because I Said So...Credentials vs Credibility

By: Russell E. Carlson

Remember when you were a kid? Remember when Mom or Dad told you to eat the asparagus?


5/30/2021· Expert Witnessing

As An Expert Witness, Avoid Implicating In Hypothetical Examples

By: Beth Mohr, CFE, CAMS, CCCI

Certified Fraud Examiners build solid careers by considering all potential legal pitfalls, anticipating problems and taking opportunities to educate others about CFEs’ roles and responsibilities. For example, were precluded from opining about the legal guilt or innocence of any party in any of our cases…


7/8/2006· Expert Witnessing

Blind Mules—Fiction or Fact?

By: Michael Levine

On January 12, 2000, Gloria Cespedes-Cano and her teenaged daughter Sandra1 stepped through the doors of the LACSA (Costa Rican national airline) baggage department at John F. Kennedy International Airport and into a nightmare

; broker Movie Ad

Follow us

linkedin logo youtube logo rss feed logo