Panorama Consulting Group is a technology-agnostic consultancy specializing in Digital Business Transformation and Enterprise Resource Planning (ERP) System Implementations for mid- to large-sized private- and public-sector organizations worldwide.
This highly respected firm is 100% independent of software and technology vendor affiliation. They offer a phased and integrated approach to strategy alignment and execution, enabling each client to achieve its unique business transformation objectives by transforming its people, processes, and technology.
Panorama clients include multi-national conglomerates from Amazon Robotics to Valcor Engineering, as well as governmental entities, including state and local governments, municipalities, school districs, state offices of the attorney general, and tribal governments.
A large capital city in the United States needed to determine the effectiveness of the organizational change management component of its ERP project. The project involved the implementation of Tyler Munis ERP software. The city was experiencing:
Panorama was engaged by the city to perform an assessment of the in-progress ERP implementation. The project had been stopped by the city in October 2019 amidst concerns about the operational readiness of the vendor’s software and the readiness of the city staff to successfully operate the new systems and corresponding processes.
The client was in the process of implementing a new HRMS system and was about a year into implementation when they encountered serious issues with the software during the testing phase. They were concerned that some key business requirements were missed at the beginning of the project and left out of the system’s design and configuration.
The Tribe hired Panorama to assist in selecting software to support its Health Service functions. This software would replace the Tribe’s current health systems. In the first phase of the project, we documented business and technical requirements, reviewed legacy systems, mapped processes, and identified pain points across
A large global retailer in the process of implementing SAP software wanted customized, on-site training for the company's internal resources. The company needed to implement inventory management modules while executing training and communications, but it had a lack of organizational change management experience.
Providing engineering, architecture, construction, and consulting solutions to the global life sciences and advanced technology industries, this firm had recently undergone an internal reorganization of its business units and operations. Each region was following its own processes, and multiple systems were being used. This led to duplicate and inconsistent data.
This multi-billion dollar professional services company was using various, disparate software applications across its worldwide operations. Many of its core business processes were not utilized globally, and dual/triple entry was demonstrated at various sites and in various functional areas.
Project Oversight Case Study: Oil & Gas: Upstream petroleum oil exploration and production company in the Middle East. Company operates several blocks, including one on the Arabian Sea, where crude oil, produced from this
While the company had little technological communication either internally or with its sister firm, the company was growing by leaps and bounds. It needed to modernize its technology and improve its business processes to continue providing outstanding customer service while meeting increased sales demand.
This consumer services company in Denver was using custom software developed in an AS/400 environment. Many of its core business processes were either manual or paper-based, and the company was struggling with the issue of sole dependency on a single employee who understood the legacy systems.
A tax and accounting firm with revenue between $500,000 and $1,000,000, was growing both organically and through acquisition. This firm had a conglomerate of various software. The main financial system (used for time, billing, and financials) was at “end of life,” meaning it was not going to be supported by the vendor in about two years time.
Client Uses environmentally sustainable practices to produce approximately 650,000 tons of chlorine-free, bleach kraft pulp annually. Generates approximately $155 million in annual revenue...
This plastic and rubber injection molding company processes orders using both a made-to-order process and engineer-to-order process. The company engineers to order through a variety of CAD systems and must undergo first article inspections prior to running production batches.
The district contracted Panorama to help in the replacement of its existing systems with a proven, commercial-off-the-shelf ERP system. The client undertook this initiative to replace aging systems, gain efficiencies and update existing processes. Another goal was to improve the timeliness, accuracy, safeguarding and consistency of information
The client was moving from manual processes and old systems to a modern system, so their employees faced a big learning curve. Unfortunately, their ERP vendor only provided them with a “jump start” program that only covered particular deliverables and activities. For example, they provided an overall communication approach but not a communication plan.
Not long ago, this global organization had implemented an ERP system across several aerospace and defense manufacturing plants. It was now considering an upgrade to the latest version of the system. However, the organization knew its end-users were still struggling to adopt the changes instituted by the prior initiative. Panorama deployed two organizational change management experts
The organization was founded in 1981 as a nonprofit, tax-exempt 501(c)(3) organization. It does not just encompass a non-profit organization but also encompasses a for-profit company that has a different fiscal year. As such, the organization must focus on tracking, reporting and financial record keeping – including tracking grants and gifts from contributor to the end-product or support delivered.
Panorama was engaged by the city to select and assist in the implementation of a new ERP and related systems. Framed as an initiative to bring a high “return on citizenship” (the amount and quality of services received for taxpayer dollars) to the city’s constituents, the project’s goal was to implement a platform that would provide the same (or better) quality
The city had been using a decades-old ERP solution and had not evaluated their business processes at any point during that time. Not only was the current ERP system not the best fit for their municipality, but the city was spending an inordinate amount of money on maintenance costs for customization and did not take advantage of instituting best practices or current technology.
Vertical integration allows the company to control all aspects of beef production. It partners with ranchers and operates feed lots, ensuring cattle are fed to their standards. In addition to its processing capabilities, the company operates its own trucking line, providing products from farm to table. The company supplies beef to the US retail grocery and foodservice markets, federal school lunch programs and the US military worldwide.
Brooks Hilliard, CMC, CCP is the only actively practicing expert witness in the world who is both a Certified Management Consultant and a Certified Computing Professional specializing in computer system selection and problem resolution. He has testified more than 30 times as a computer expert witness and has been engaged on more than 90 such matters for both plaintiffs and defendants. Mr. Hillard has done expert witness and consulting assignments in 25 states, and has qualified as an expert witness on computer software and hardware (including ERP, SCM and CRM systems) in both state and federal litigation. His expert witness engagements have included courtroom and deposition testimony in lawsuits, arbitrations, mediations and formal governmental hearings.
Areas of Expertise:
Allegations of ERP and CRM system failures and/or defective business software/systems
Computer Forensics
Intellectual property
Valuation of computer hardware, software and services
An property and casualty insurance agency acting as a managing general agent for several insurance lines sold through sub-agents throughout the United States had agreed to license a comprehensive agency management system from a developer of such software specifically developed for managing general agencies.
A regional wholesale distributor of construction products was sold a manufacturing ERP system that the software developer and implementer claimed was capable of meeting its distribution needs.
Dr. Stephen Castell, Chartered Information Systems Practitioner and Member of the Expert Witness Institute, is Chairman of CASTELL Consulting. He is an internationally acknowledged Independent Computer Expert who has been involved in a wide range of computer litigation over many years. CASTELL Consulting, currently in its twenty-fifth year, provides independent professional consultancy and expert services in Computer Systems, Software, Project Management, Strategy, and Contract Disputes, to a wide variety of international clients and companies.
As an Expert Witness in computer litigation, Dr. Castell has acted in over 100 major cases including the largest and longest computer software actions to have come to trial in the English High Court. He is the author of the best-selling Computer Bluff (1983), and of The APPEAL Report (1990) on the admissibility of computer evidence in court and the 'legal reliability' of information systems and technologies (with the CCTA).
Dr Castell, award-winning international Professional ICT Consultant and Expert has acted as expert witness in an unusual medical equipment procurement litigation of relevance to the current Covid-19 pandemic and its profound clinical and hospitalisation implications. The court case, specific details of which cannot be given since the matter is subject to Confidentiality Hearing strictures, was over a dispute concerning due and diligent process undertaken by a major Hospital Management Group, the Defendant in the action, in issuing a Tender for complex diagnostic units, and the Group’s selection of the bid put in by a US corporation, a leader in its field. That winning bid was challenged by a Claimant, another US corporation, a market competitor to the winning company. The dispute hinged on whether or not the operational computer software of the winning bidder’s units was compliant with the Hospital Management Group’s strict Tender stipulation that the software had to be identical across all versions of the equipment to be supplied in meeting the Tender requirements.
Dr Castell’s investigation and analysis of the operational software involved, and his opinion as to the extent that the software was compliant with the strict Tender condition, provided insight and assistance to the parties in reaching a satisfactory settlement.
In a recent trial, in which I acted as an expert witness, some notable differences appeared to me to emerge, as between UK and USA judicial standards and practices, in regard to the role, obligations, testimony, presentation and rigor of digital forensics expert findings.
The General Data Protection Regulation (GDPR) includes in its provisions Article 17, the Right to be Forgotten, which could potentially be a formidable barrier to the ubiquitous introduction of cryptographic blockchain software and technology.
The new government has announced the areas that it has identified for dramatic cuts in public spending. One of the most effective reductions should be derived through more professional, better-managed government IT spending.
You are an established, reputable, medium-sized corporation. A year ago your board decided to upgrade your existing computer systems by buying a 'unified package', 'lightly-customised', from a 'solution provider'.
Software implementation contracts are frequently terminated with the software rejected amidst allegations from both supplier and customer, e.g. software/database errors/deficiencies, faulty design, shifting user/business requirements. An important technical issue on which the IT Expert appointed in such disputes is asked to give an expert opinion is: what was the quality of the delivered software and was it fit for purpose?
The Negotiation Competition, now in its fifth year, is a contest open to all law students in England and Wales, designed to promote the skill of negotiation, a crucial component of ADR
I spent much of a whole year recently investigating why a major IT outsourcing deal broke down, and had given rise to the largest software contract dispute yet seen in the English High Court
Disputes over failed software construction projects raise interlinked technical and legal issues which are complex, costly, and time-consuming to unravel – whatever the financial size of the claims and counterclaims, the facts and circumstances of the contract between the parties, or the conduct of the software development
This book - "Blockchain Technology and Innovations in Business Processes" - provides a platform to bring together researchers, academia and industry collaborators to exchange their knowledge and work to develop better understanding about the scope of blockchain technology in business management applications of different sectors such as retail sector, supply chain and logistics, healthcare sector, manufacturing sector, judiciary, finance and government sector in terms of data quality and timeliness.
The Forensic Approach to assessing and dealing effectively with IT Projec Risks. TWO-DAY INTENSIVE SEMINAR, WORKSHOP AND CLINIC. NICE, CÔTE D'AZUR, FRANCE. 17th - 19th MARCH 2005
Commonwealth Telecommunication Organisation (CTO) 2nd Annual Investing In ICTs In Emerging Markets: Examining Business & Investment Opportunities In Developing Economies. 9th & 10th December 2009, Inmarsat Conference Center, London, UK
The findings of this expert investigation were clearly reported by Dr Castell to the court and (most unusually) were fully accepted by the Prosecution without any need for cross-examination, assisting in achieving a Not Guilty verdict from the Jury.
Software Engineer Architect Consultant Howard Cohen
Howard J. Cohen, PhD, has over 30 years of experience in Software Engineering, Architecture and Implementation. He possesses particular expertise in Algorithms, Relational Databases, Graphical User Interfaces (GUIs) and Software Applications in general. His experience has been in a broad spectrum of technology, in several languages, in a wide variety of applications, and on multiple platforms. Dr. Cohen's background includes Electronic Design Automation, Bioinformatics, Digital Cartography, Banking Systems for Foreign Exchange Traders, and many more. He is the co-inventor on approximately 120 patents.
Since 1979, Dr. Cohen has served as a Software Development Consultant to several major Silicon Valley businesses including Nortel Networks, Surromed, Incyte Genomics, BomDiver, Canon Information Systems, WeatherNews, PetroSoft, LSI Logic, Aspect Development, Abbott Laboratories, ETAK, Engineering DataXpress, Nikon Precision, Diasonics, Daisy Systems, Rolm, Oceanroutes, Mindcraft, and Integrated CMOS Systems. Concurrently, he has also held full time senior engineering and management positions with such companies as Tibco, Zycad, ETAK, and the NASA Ames Research Center.
Dr. Cohen's Consulting Services are available to companies needing software development involving problem definition, analysis, design modeling, documentation, programming, and implementation. Consulting services are also available issues regarding Trade Secrets, Copyright and Patent Infringement, and Computer Software Security and Forensics.
James Parker has over 35 years of relevant industry experience specializing in Electronic Security Systems & Sensors, Electronics R&D and New Product Development. With executive and strategic leadership skills, Mr. Parker served as a principal product architect, is highly credible with customers, distributors, and suppliers. He is a prolific inventor having been granted over 24 unique patents with approximately 80 patent documents published worldwide. Mr. Parker is the Past Vice President of Engineering for Digital Security Controls Ltd. (DSC), a leading global manufacturer of electronic security systems and components with sales exceeding $400 million annually. He is currently the President at EE-Systems Group Inc. Canada (R&D) where he is responsible for overseeing new product and business development.
Consulting Services - Mr. Parker's consulting services include identifying patent filing opportunities while avoiding infringement risks. He has in-depth knowledge of electronic product design in both Wired and Wireless Technologies and outstanding knowledge of Environmental and False Alarm Immunity.
Mr. Parker also has expertise in the research, development, design, and manufacturing of electronic based products such as Security Systems, Burglar Alarm Systems, Intrusion Detection Systems, Occupancy Detection Systems, Fresnel and Mirror Optic PIR (Passive Infra-Red) Motion Detectors, Microwave Doppler Motion Detectors, Solar Powered, Motion Controlled, LED illumination Systems, and similar devices.
Ian Cullimore, PhD, has over 30 years of hands-on Software and Hardware Development experience. He specializes in handheld devices, palmtops, PDAs, low power embedded systems, and Internet server technologies.
Background - Dr. Cullimore has held many employment and consulting posts as a software/hardware developer and inventor. He invented the world's first pocket PC which he licensed to Atari as the 'Portfolio'. He is also the co-inventor of the 'Poqet PC', acquired by Fujitsu. Dr. Cullimore is an experienced hi-tech CEO/CTO, yet still very hands-on with respect to architecture and coding. He has many years of experience both in the UK and California (Silicon Valley and LA) in companies ranging from small startups to large corporations, and in building and managing software and hardware teams.
An entrepreneur and start-up and young company specialist, Dr. Cullimore has helped to raise Angel and VC rounds, and has taken startups to exit. He has much experience interfacing with Boards, Investors, and sales/marketing/bizdev groups.
Litigation Support - Dr. Cullimore has a long track record as a Patent and Software / Hardware Expert Witness. His experience includes 19 cases, 16 written Expert Reports, 7 Depositions, and 1 trial. His services are available to attorneys for both plaintiff and defendant.
Internet Expert Witness: Peter Kent is the author of "Search Engine Optimization for Dummies," "Pay Per Click Search Engine Marketing for Dummies" and "Complete Idiot's Guide to the Internet." He has been online since 1984 and envolved with online marketing since 1990. Mr. Kent has worked as the Vice President of Marketing for a Web-applications development firm. He was also the Vice President of Web Solutions for a national ISP and the founder of a VC-funded e-business service provider. He has a wide range of Online-Marketing experience in many different industries.
So you want your Web site to rank #1 on Google, eh? Well, get in line! Oh, you want to do it for $50 a month? You've seen emails claiming you can do that? Sure, and I'm selling some seaside property in Glenwood Springs.
A clear understanding of search engine optimization (SEO) is essential if you want your Web site to appear high in search results. This straightforward-but-fun guide provides you with a clear understanding of how you can use SEO as a key strategy for online marketing. After discussing search engine basics, SEO expert Peter Kent shares tips, tricks, and advice for making your content appealing to search engines.
Modeling Solutions Software Consultant George Edwards
Dr. George Edwards, Ph.D. is an expert in Computer Software, Internet Applications, Web Technologies, Mobile Phone/Tablet Applications, Digital Video and Multimedia, Medical and Embedded Software, and Aerospace/Defense Systems.
He has more than a decade of experience as a scientist, engineer, and technical consultant to academic research labs, government agencies, technology companies, and attorneys. Dr. Ewards has authored dozens of articles and papers related to software engineering for scientific journals and industry magazines. He is listed as a co-inventor on two pending patent applications for novel software technology and has served as a software expert witness in patent litigation matters.
Tal Lavian, Ph.D., is a scientist, technologist, and lecturer at UC Berkeley Engineering with over 25 years of experience. Dr. Lavian specializes in Telecommunications, Network Communications, Mobile Wireless, and Internet Protocols, including mobile devices, smartphones, wireless LAN (WLAN), routing, LAN/WAN, Ethernet, TCP/IP, UDP, IP, VoIP, web, and streaming media.
Areas of Expertise
Communication Networks: Internet protocols; TCP/IP suite, TCP, UDP, IP, Ethernet, 802.3, network protocols, network software applications, data link, network, and transport layers (L2, L3, L4), packet switching, data center network architecture.
Mobile Wireless: Wi-Fi, 802.11, Bluetooth, MAC, PHY, Wireless LAN (WLAN). Cellular systems, SMS, instant messaging (chat), mobile devices, smartphones.
Internet/Cloud: Internet Technologies, Web applications, HTTP, e-mail, SMTP, POP, IMAP, Java, C/C++, file transfer FTP, client-server, cloud computing, distributed computing, Computer Networks
VoIP/Streaming Media: PSTN, circuit switching, IP telephony, VoIP, SIP, RTP, SS7, SONET, TDM, video/audio conferencing, streaming media, Voice and Data Communications
Past cases have involved leading companies such as Google, Microsoft, Amazon, LinkedIn, Avaya, T-Mobile, AT&T, Ericsson, Sprint, Cisco Systems, Juniper Networks, Polycom, Motorola, LG, WhatsApp, Instagram, Huawei, Facebook, and Apple.
As an expert witness, Dr. Lavian offers his opinion and litigation support services in patent-related cases, specifically in network communications, telecommunications, mobile wireless, and Internet software technologies. He has extensive experience rendering reports and testifying in Federal, IPR, and ITC cases. He has appeared before the USPTO PTAB IPR and ITC in over 140 patent-related cases. Dr. Lavian is skilled at helping the layperson understand complex and sophisticated technologies.
Dr. Lavian has served as an industry fellow and lecturer with U.C. Berkeley’s Industrial Engineering and Operation Research (IEOR) Department and with U.C. Berkeley Engineering’s Sutardja Center for Entrepreneurship and Technology (SCET). He has also been a part of U.C. Berkeley’s start-up accelerator, SkyDeck for CRadar.ai, VisuMenu, and Aybell.
USAForensic is a boutique state-of-the-art forensics company with two labs in Phoenix Arizona and our booking office on the east coast. This helps with an earlier start each day and with overseas cases.
Specializing in forensic Audio, Video, Cell Phones, Computers Photography & ”Cell Tower tracking” debunking. USAForensic is court certified in Federal, US Military, US District, many State and county courts throughout the United States. International cases are not uncommon. Mr. Neumeister has worked in 23 countries over the past 40 years.
Clients range from the largest Law firms to private firms, large corporations, the Department of Defense, government agencies, advocacy groups, the DOJ to the innocence project.
Technology is flying past the court system. We’re here to work with attorneys to understand how to deal with digital or analog evidence, how to challenge it or how to get it admitted into evidence.
We prefer to work in the background assisting attorneys, even writing out Daubert 702 & 902 issues regarding other parties evidence submissions.
In a recent Federal Daubert hearing USAForensic worked with DOD JAG attorneys to get police cell tower tracking ruled inadmissible. The federal judge rule police cell tower tracking as “Garbage in, Garbage out”.
Not a verifiable science, not peer reviewed, no scientific white-paper to support its use.
Over 600 cases in the past 3 years. From the very highest profile to simple straightforward forensic cell phone extractions or video and audio clarification for court use.
To us Data is Data & takes no side, but it has to be verifiable data.
We've all seen the TV crime shows where the forensic technician opens the grainy surveillance, then zooms in on a tiny face, license plate or scrap of paper, hits the enhance button and, magically, the image becomes sharp and clear (accompanied by appropriate background music).
Tony Mason has 42 years of experience in Software Development, mostly consulting with companies to find novel and useful ways to build new or improve existing products. He has extensive experience in providing "knowledge transfer" activities, such as clearly written documents and focused education.
Consulting Services - Mr. Mason provides software development in Computer Operating Systems environments ("kernel development") including UNIX, Linux, and Windows, with an emphasis on storage technologies, particularly file systems.
Typical customers are usually clients interested in developing products requiring specialized operating systems functionality and/or understanding. Mr. Mason's usual involvement to achieve the client's goals in a reasonable period of time include:
Constructing Software Architecture
Constructing a Corresponding Design
Constructing a Focused Development Plan
Mr. Mason has worked with multiple operating systems including Microsoft Windows, UNIX, and Linux. He is the author of two books, including, Windows NT Device Driver Development, several peer-reviewed papers, and numerous non-peer-reviewed publications.
Mr. Mason is the primary inventor on 12 patents:
US/9830329 Methods and Systems for Data Storage
US/9600486 File System Directory Attribute Correction
US/9535759 Work Queue Thread Balancing
US/8990228 Arbitrary Data Transformation
US/8903874 File System Directory Attribute Correction
US/8539228 Managing Access to a Resource
US/8521752 Arbitrary Data Transformations
US/8024433 Managing Application Resources
US/7809897 Managing Lock Rankings
US/7512748 Managing Lock Rankings
US/7949693 Log-Structured Host Data Storage
US 15/791,486 Methods and Systems for Data Storage
For years, this has been the definitive and comprehensive technical reference for software engineers, systems programmers, and any engineer who needs to understand Windows NT systems internals. While this text has a fresh new look on the outside, the text, pictures, code samples and references on the inside are vintage 1998. Nevertheless, the book retains a tremendous amount of value in its clear (erudite even) descriptions of the Windows NT operating system architecture and internals; information on the implementation of standard Windows NT kernel mode drivers; Key details on the workings of Windows NT I/O Manager; and detailed technical discussions on interrupt management and synchronization issues.
Information and Internet Technology Patent Consultant Bruce Weiner
Bruce Weiner is an Information and Internet Technology executive with over 30 years of in-depth experience managing product and software development for contracting companies and Fortune 100 companies.
Mr. Weiner is a Princeton trained computer scientist and electrical engineer, and a patent holder. Over his career, he has gained extensive experience in Information Systems management, program/project management, software development, software architecture, internet delivery, business applications, technology vendor selection, IT Outsourcing, and customer contact center operations.
Litigation Consulting Services: Mr. Weiner has experience as a consulting and/or testifying expert witness in software development, patent infringement, and commercial litigation matters for both plaintiffs and defendants. He is adept at translating complex software, patent, and technology issues for the lay person audience. He consulted on industry transforming anti-trust cases in the travel industry.
Industry Experience:
Travel Industry Technology - Former technology leader for American Express Travel and Chief Technology Officer of United.com;
Loyalty Industry Technology - 30 years experience in the technology that powers loyalty programs, working on Membership Miles, Thank You Rewards, Mileage Plus, #1 Gold, eRewards, MyPoints, Blockbuster Rewards, and AAdvantage
Financial Services Technology – 30 years experience working with Financial Services Companies on credit card and banking technology.