Leonard Perlmutter is a renowned philosopher, educator and motivational speaker. He is founder of the American Meditation Institute in Averill Park, NY where he shares his vast 30-year experience, inspiring enthusiasm and humor to reduce stress and bring peace to modern life. He is adjunct professor of meditation and yoga at the College of St. Rose.
Leonard is author of the award-winning "The Heart and Science of Yoga: A Blueprint for Peace, Happiness and Freedom from Fear." This encyclopedic introduction to Yoga Science (meditation, breathing, ayurveda and exercise) is certified by the American Medical Association for physician CME credits and the American Nurses Association. Perlmutter's work is also endorsed by physicians Mehmet Oz, Dean Ornish, Bernie Siegel and Larry Dossey. Yoga Journal magazine acclaimed his work as "A sweeping, enthralling vision of how to live an integrated life."
Imagine all the apples that fell to Earth before Isaac Newton realized that every object in the universe attracts every other object. Of course, the Law of Gravity has always been in force, but it wasn't until Newton focused the creativity of his one-pointed attention on a falling apple that he (and all humanity) received the blessing of finally recognizing a perfectly obvious truth
The Burroughs Healthcare Consulting Network specializes in all aspects of Physician, Medical Staff, Management, and Governance Challenges. President and CEO, Jonathan H. Burroughs, MD, MBA, FACHE, FAAPL, works with some of the nation’s top healthcare consulting organizations to provide ‘best practice’ solutions and training to healthcare organizations throughout the country in the areas of:
Physician Engagement & Alignment Strategies
Credentialing / Privileging
Peer Review and Performance Improvement
Medical Staff Development Planning
Physician Leadership Academies
Physician Performance Management
Physician Behavior Management
Physician Operations Optimization
Dr. Burroughs serves on the national faculty of the American College of Healthcare Executives and the American Association for Physician Leadership (formerly the American College of Physician Executives), where he has been consistently rated as one of their top speakers and educators. He and Dr. David Nash were recently awarded a development grant by the American College of Healthcare Executives (ACHE) to develop a twelve hour national program to address population health and the disruptive innovative business models necessary to support it. He is the author or coauthor of the following books:
Dr. Burroughs is the author or coauthor of the following books: Essential Operational Components for High Performing Healthcare Enterprises (2018, awarded the James A. Hamilton Award for outstanding healthcare management book of the year in 2020 by the American College of Healthcare Executives); Redesign the Medical Staff Model-A Collaborative Approach (published by Health Administration Press, January, 2015, awarded the James A. Hamilton Award for outstanding healthcare management book of the year by the American College of Healthcare Executives in 2016); The Complete Guide to FPPE (2012); Medical Staff Leadership Essentials (2011); Engage and Align the Medical Staff and Hospital Management: Expert Strategies and Field Tested Tools (2010); A Practical Guide to Managing Disruptive and Impaired Physicians (2010); The Top 40 Medical Staff Policies and Procedures, Fourth Edition (2010); Emergency Department On-Call Strategies: Solutions for Physician-Hospital Alignment (2009); and Peer Review Best Practices: Case Studies and Lessons Learned (2008).
Dr. Burroughs is a former Senior Consultant and Director of Education Services for The Greeley Company where he was rated as one of their top healthcare consultants and educators over an eight year period. He is also a past medical staff president, past president of the New Hampshire chapter of the American College of Emergency Physicians, and served as an emergency department medical director. As a member of the governing board of Memorial Hospital in New Hampshire, he chaired the ethics, succession planning, and bylaws committees and sat on the joint conference, strategic planning, and medical executive committees. He previously served as a member of the clinical faculty of Dartmouth Medical School, where his research interests included introducing EMT defibrillation and automatic defibrillation into the field.
Population health is not possible in a discounted fee-for-service world, and the significant healthcare business challenge is how to transition from fee-for-service to risk-based capitation in a sustainable way. The following represents an outline for how this transition can be staged so that early steps exploit the benefits of fee-for-service while the latter ones exploit a more capitated model:
Not too long ago, I had the sad task of testifying at a civil litigation and a judicial hearing for two physicians who had been suspended from their respective medical staffs. In both cases, the suspensions and resultant procedural rights were avoidable because proactive communication and management did not effectively take place. Such events should be rare and most medical staffs can easily avoid them by focusing on preventive actions and addressing potential performance issues early in a supportive and assertive manner.
Hospital CEOs may have once cast a wary eye when a retail clinic opened in their backyard, but that paradigm has shifted as health systems are increasingly opening their own retail clinics or affiliating with retail clinic operators.
Regulatory hurdles prevent more hospitals from using e-health to its full potential. Federal and state policies and regulations on care rendered via technology from a remote site spin a tangled web for providers either engaged in e-health or who want to be. A February 2014 article in Health Affairs found strong associations between state policies and hospitals' adoption of e-health, also known as tele-health or telemedicine.
Alarm fatigue has moved to the forefront of hazards on the hospital floor. Nursing staff gets bombarded by hundreds or thousands of beeps, rings, whistles and pings emanating from bedside devices in a shift, and it can be difficult for them to distinguish the critical from the routine. An analysis of hospital alarms at Johns Hopkins Hospital counted a total of 59,000 alarms over a 12-day observation period, an average of 350 alarms per patient per day.1
The future of healthcare is clear. The move toward value-based care is happening at an unprecedented rate and requires healthcare enterprises to build delivery models that focus on clinical and business outcomes, not on volume. In this book, Jon Burroughs and other nationally respected experts highlight the operational building blocks necessary to engage, align, and transform healthcare organizations into integrated delivery systems capable of delivering population healthcare outcomes in new ways. They must marshal cutting-edge tools, including cloud-based data storage, disruptive innovation technologies, and strategic partnerships that span the globe.
In this book, the author, an experienced physician leader and healthcare consultant, describes key changes that must be made to redesign the medical staff model. He provides specific guidance and examples to help healthcare leaders and executives work with their physician leaders to face these changes successfully. Well-regarded contributors and subject matter experts offer additional examples and insights with special content throughout the book.
The Complete Guide to FPPE provides step-by-step guidance for developing an FPPE process and policy, selecting indicators, collecting data, conducting performance conversations with practitioners, and managing FPPE for low-volume and advance practice practitioners.
Sharpen medical staff leadership skills with proven educational strategies and succession planning tools. Medical Staff Leadership Essentials: A Guide to Developing Leadership Skills and Recruiting the Next Generation delivers a step-by-step process for becoming an effective physician leader and training future leaders. Veteran and new physician leaders alike will gain valuable insight to help the medical staff develop, retain, and recruit a legacy of effective physician leaders.
Real-world solutions to problem physician behavior Don t let disruptive physician behavior and impairment negatively affect your hospital s operations or put your patients, staff, and colleagues at risk. This resource will help you implement a sound program to manage impairment and prevent disruptive physician behavior.
This resource combines the expertise of advisors from The Greeley Company and in-the-trenches hospital and medical staff leaders. You ll get real-world solutions to engage practitioners in medical staff activities and align them with hospital goals. Unlike other theory-based books, this resource provides tools and strategies that have helped your peers break the cycle of disengagement and apathy.
Developed by trusted Greeley Company experts, the fourth edition of this concise guide will help you develop medical staff policies and procedures that comply with Joint Commission requirements and promote current industry best practices. Don t wade through lengthy manuals and Web sites full of outdated information.
Move from reactive deals to shared costs and sustainable physician-hospital alignment. This edition provides fully updated strategies, tools, and step-by-step approaches from multiple ED call panel experts.
Peer Review Best Practices: Case Studies and Lessons Learned will help you transform peer review theory into best practice. This book and CD-ROM set is built on contemporary peer review design and demonstrates how hospitals have used those theories to tackle real peer review challenges. Twenty case studies cover topics ranging from fixing your peer review system to tracking and trending data to reconciling peer review conflicts.
Construction Strategies provides a complete range of Construction and Construction Consulting services. They offer pre-construction services for owners considering future projects who need assistance in evaluating the feasibility and conceptual costs. Construction Strategies also offers post construction services for owners who are facing close out problems including conflict resolution, mediation assistance, close out service completion, punch lists, and warranty assistance.
Value Engineering Analysis
Design Team Management
Scope Package Development
Bid Evaluations & Recommendations
Contract Negotiation Support
Scheduling Development or Analysis
Change Order Negotiation
Management Information System
Document Control Systems
Post Completion Analysis
Quality Control Inspections
Code Compliance Inspections
Close Out Evaluation
Principal, Sanford C. Loy , CCM, B.Arch, MSCE, has over 40 years of experience in the Construction Industry. Mr. Loy has Degrees in Architecture and Engineering. A Certified Construction Manager (CCM), he is committed to the Code of Ethics and Standards of Professional Practice established by the Construction Management Association of America. CCM is the ANSI accredited professional designation for construction management and is the gold standard for CM service providers in over 145 countries.
Background Experience - Mr. Loy's experience spans virtually every type of building and design process. His strength centers on his understanding of the dynamics and interactions of the various trades and professions unique to every building project. He has experience with Construction Management at Risk, Construction Management Agency, Design-build, and Design-bid-build. Having successfully managed the completion of over one billion dollars of construction, Mr. Loy served as a Regional Engineer for the American Institute of Steel Construction and as Director of Construction and Development for Belz Enterprises, the largest development company in Tennessee, before founding Construction Strategies in 1988.
The construction industry is gigantic.....it has been around for centuries in this country alone....an industry with that much inertia does not embrace change easily. Introducing new processes and methodology is much like trying to turn an aircraft carrier with a boat oar. You can get beat up pretty good and not even effect the ship!
Linnda Durre', Ph.D., Licensed Psychotherapist, (FL License #MH6058) is an expert witness, psychotherapist, family counselor, intern supervisor, international speaker, corporate trainer, author, business consultant, adjunct college professor, and a magazine, Internet, and newspaper columnist. Her four areas of court expertise are Family Law, Personal Injury Law, Employment Law, and Criminal Law.
Litigation Support: With over 46 years of experience, she consults to attorneys and has been qualified as an expert witness in nine (9) states - Florida. Alabama, California, Arkansas, Georgia, Connecticut, Washington, Tennessee, and Iowa - in the areas of Personal Injury, PTSD, Family and Couples Counseling, Divorce, Child Custody, Relocation, Drug and Alcohol Counseling, Sexual Harassment, Sexual Abuse by Psychotherapists, as well as Age, Race, Gender, and Sexual Orientation Discrimination. Her 400-page doctoral dissertation and research in the latter area was cited to pass legislation in several states.
Dr. Durre' has hosted and produced four radio shows, two of which were call-in advice shows and two are interview shows. Her current show "Linnda Durre' Interviews" airs daily for one hour on www.VegeRadio.com. at 4 PM ET, 3 PM CT, 2 PM MT & 1 PM PT. Dr. Linnda Durre' has hosted and produced two call-in advice TV shows, including being selected in a national search of 200 applicants, to host, "Ask The Family Therapist," on America's Health Network (AHN), which was associated with Mayo Clinic and each show aired daily for two hours from Universal Studios Orlando.
She has appeared on Oprah, 60 Minutes, O'Reilly (twice), Today Show, Good Morning America, Canada AM, Daytime, Donahue (twice), Sally Jessy Raphael, People Are Talking, Home Show, Hour Magazine, Home and Family Show, Disney Channel, and the local and/or national news on NPR, PBS, CBS, ABC, NBC, CW, and Fox.
Dr. Durre' has been interviewed, cited, and/or quoted by the NY Times, LA Times, Forbes, WSJ, IBD, Business Week, SF Chronicle & Examiner, Toronto Globe & Mail, Albany Times Union, Atlanta Journal Constitution, Orlando Business Journal, Orlando Sentinel, Parade Magazine, Alternative Medicine Magazine, CNN Online, Washington Parent Magazine, Screen Actor Magazine, Florida Magazine, Pasadena Star News, Orlando Magazine, Women's Health Magazine, and others.
Here's how businesses can institute new polices requiring all employees to participate in fun and informative workshops to overcome ageist assumptions about younger workers or seniors. Get rid of prejudices and limiting beliefs that prevent camaraderie, productivity, and profits.
Age discrimination is a global phenomenon and perpetuates unfair, unjust and untrue stereotypes of seniors. Corporations think they are saving money by replacing older workers with younger ones. Cheaper doesn't mean better. Widespread lawsuits claiming and proving ageism are a way seniors can fight age discrimination and change laws.
If not dealt with, addiction can be a greased pole to self-destruction and bankruptcy. For people in powerful positions, such as CEOs, doctors, executives and company founders, attempting to conduct business without the use of their full faculties is a very dangerous proposition.
Treating people equally, focusing on the work, honest communication and doing what you love -- four basic values that legendary record producer Sir George Martin, "the CEO of The Beatles," used with the most successful, creative, zeitgeist-changing, consciousness-raising band in the history of musi
In SURVIVING THE TOXIC WORKPLACE, business consultant, radio show host, and psychotherapist Dr. Linnda Durré teaches workers how to take matters into their own hands and put a stop to toxic workplace behavior.
Hastak Consulting Services is a Construction Engineering and Management firm established by Prof. Makarand (Mark) Hastak, PhD, PE, CCP, CRIS, Professor and the Dernlan Family Head of Construction Engineering and Management as well as Professor of Civil Engineering at Purdue University. Dr. Hastak offers consulting services to clients around the world in the following areas:
Project Controls and Risk Management
Process Improvement of Capital Projects
Profitability Improvement and Construction Analytics
Process Improvement for Factory Built Housing
Capital Rehabilitation Planning
Strategic planning and decision-making for resolving project complexities
Planning for Disaster Mitigation, Resilience, and Capacity Building
Dr. Hastak has been involved with the construction industry for the past 32 years providing his expertise through consulting, research, teaching, and service to the industry. He is a world renowned expert in the area of construction engineering and management including process improvement, disaster risk reduction, resilience and capacity building, infrastructure management, factory built housing, intelligent planning for the built environment, cost control, project management decision-making, risk management, contracts and warranties, and strategic planning.
Dr. Hastak is a Professional Engineer (PE), a Construction Risk Insurance Specialist (CRIS), and a Certified Cost Professional (CCP). Dr. Hastak has given over 40 keynotes and invited lectures around the world. As a prominent educator, he also engages in developing training material and workshops as well as regularly teaching professional courses for the A/E/C industry. He has completed the 30-Hour OSHA Hazard Recognition Training for the Construction Industry. His services include consultation, on-site investigation, data collection, assessment,and reporting.
Dr. Hastak Lectures at the 2015 International Conference on Building Resilience
Prof. Hastak has worked on numerous projects sponsored by the Construction Industry Institute (CII), NSF, State DOTs, and City Agencies. He has authored over 200 publications on process improvement, project controls, capital rehabilitation planning, strategic planning, and decision-making. He has co-authored a widely used book on Infrastructure Planning, Engineering, and Economics (McGraw-Hill 2006 and 2015). Dr. Hastak served on the Education Board of the Association for Advancement of Cost Engineering (2004-2016). He was Editor for two AACE books, the Skills and Knowledge of Cost Engineering (6th Ed. 2015) and the CCP Certification Study Guide (2nd Ed. 2016). He was also the Editor-in-Chief of the ASCE Journal of Management in Engineering (2009-2016).
Thoroughly revised to address sustainability and the latest codes and regulations, Infrastructure Planning, Engineering and Economics, Second Edition, describes the full range of skills necessary to plan, implement, upgrade, and maintain infrastructure projects in the public sector.
This edition is designed as a companion workbook to the Skills and Knowledge of Cost Engineering, 6th Edition (S&K 6). In conjunction with S&K 6, this study guide will assist individuals in their preparation for the CCP Certification examination as well as develop the general knowledge a cost engineering professional is expected to have. This study guide offers insight into the key topics found in each chapter of S&K 6 and provides practice questions and exercises to better develop knowledge in individual areas.
This Education Board publication provides comprehensive and in-depth information on a wide range of cost engineering subjects and will prove to be a valuable resource to any individual seeking professional growth or pursuing an AACE International certification. This publication offers six sections comprising 34 chapters of content on topics such as cost estimating, project planning, value engineering, and strategic asset management, to name a few.
George Hedley, owner of Hedley Construction & Development Inc., commercial General Contractor and Owners Representative on over 750 projects totaling $700 million ranging from $100,000 to $10 million each and real estate developer of 30 projects totaling over $200 million. His experience includes office, retail, manufacturing, industrial, warehouse and residential construction and real estate development throughout Southern California. He provides personal professional hands-on construction and real estate development expert witness consulting services.
Construction expertise includes: construction industry standard practices, cost estimating, budgets, defects, scheduling, general contract & subcontract issues, delays, project management, field supervision, change orders, disputes, claims, field operations, licenses & site inspections.
Real estate development expertise includes: developer standard practices, processes, responsibilities, manager & partner issues, project approvals & permits, architect & engineer coordination, documentation and lender requirements.His experience as the general contractor on over 15,000,000 square feet of commercial projects, real estate project developer on 2,200,000 square feet, past president of 3 construction associations, and well-known national construction industry speaker, allows him to provide detailed expert analysis, convincing presentations and positive results on construction and development issues. He is a well-recognized construction business expert and published author of books on construction business, cost estimating, field & project management, and construction contracts.
Construction Standard Practices & Standards
Cost Estimating & Cost of Replacement
Defects & Site Inspections
Claims, Disputes, Conflicts
Schedule Delays & Claims
Gen. Contractor, Subcontractor & Owner Disputes
Contracts, Change Orders, Payment
Field & Project Management
Construction Industry Speaker - Today, along with managing his company, Mr. Hedley owns HARDHAT Presentations, presenting keynote speeches, workshops and seminars to companies and associations. He has received the prestigious ‘Certified Speaking Professional’ designation from the National Speakers Association earned by only 7% of the members. His ‘Profit-Builder’ Programs include topics on Building Leaders, Building Profits, Building Customers and Building Wealth. Construction Business Coaching - Mr. Hedley also provides ongoing professional business Coaching, hosts peer to peer mentor groups, facilitates Strategic Planning retreats for companies, and leads ‘BIZ-BUILDER Boot Camps’ for business owners of construction companies.
You can get your construction business to move to the next level, get organized and systemized, build an accountable responsible team, charge the right mark-up, always make a profit, and work exactly the way you want by drafting your BIZ-Builder Blueprint Action Plan.
This book tried-and-true methods to help fledgling business owners as well as seasoned ones who are just looking to increase capital and productivity. it offers a step-by-step process to help small business owners get what they want: profits, wealth, and freedom.
Prudence L. Gourguechon, MD, founder of Invantage Advising,provides insight into the Psychology behind Critical Business Behavior, Decisions, and Strategy. Using concepts from psychology, neuroscience, and psychoanalysis, she offers the most comprehensive theory available about the depths of the human mind, motivation, emotion, and irrational individual and group behavior.
Dr. Gourguechon's work is based on theory and practice that combines a profound general knowledge of how human beings operate with a uniquely individualized approach. Clients of Invantage Advising get tailored, personalized advice, guidance, and insight.
Consulting Services - As a business consultant, published author, and invited speaker, Dr. Gourguechon developed a unique 5-point tool based on core cognitive competencies and character traits for assessing a leader’s ability to carry out high-level responsibilities. As an expert in the Psychology of Leadership and Decision Making, she is particularly interested in the conditions leading to and the consequences of executive malfeasance. She enjoys working with entrepreneurs and startups, helping them navigate the challenges of different stages of business development including staying healthy and forming partnerships.
Leadership Assessment and Development
Executive Coaching regarding Critical Career Decisions
Emotional Finance - Improving Professional Investor Performance
Developing Rising Women Leaders
A psychiatrist and psychoanalyst in active clinical practice since 1983, Dr. Gourguechon is Yale and Michigan-educated, and Northwestern-trained. She is Past President of the American Psychoanalytic Association, former Northwestern Faculty, and former Dean of the Chicago Psychoanalytic Institute.
Dr. Gourguechon has clinical expertise in trauma, post-traumatic stress disorder, depression, bipolar disorder, psychotic disorders, anxiety disorders, ADHD, OCD, problems with relationships and work.
Leaders are entrusted with the fate of their stakeholders, their enterprises, their nations. Yet the process of choosing leaders, whether its by search committees, boards or voters rarely looks at the essential character traits and cognitive capacities that all effective and ethical leaders must have. This slim but sophisticated volume provides a unique model and practical tools for assessing leader capability, based on a five-point model of fundamental competence: empathy, self-discipline, trust, critical thinking and self-awareness. Without these five capacities, or at least sharp awareness of their deficiencies, no leader can build a strong and effective organization, secure loyalty and communicate effectively.
Smart investors need to know about inevitable psychological and emotional forces that will affect their decision making. This book helps investors understand the lesser known phenomena of regression and disavowal and how to stop them from leading to critical errors, why they will inevitably make mistakes, the importance of self-awareness and how to deal with anxiety.
Virginia Rhodes, EdD has over 35 years experience in Urban School District Policy, School Development, Administration and Teaching. Dr. Rhodes' specialties include persistently failing city schools, new school start-ups, intentional school design
District and individual school strategy for equity
Replacing factory model district & school structures with highly engaging models
Replacing punitive discipline with developmental systems
*STEM start-ups and environmental school design
Innovative teacher hiring, and teacher-led school models, including in districts with collective bargaining
Replacing toxic district or school culture with human-friendly models
Effective school security and safety--beyond electronics to the human side
Collaborating with community grassroots organizing partners
Background - Dr. Rhodes has provided consulting services to an international firm on certain aspects of U.S. public school practices prior to their exploration of a related market sector. She acted as a consultant to the University of Cincinnati Career Center assisting in the development of pre-service teacher hiring expectations. Dr. Rhodes was retained by Cincinnati Children’s Hospital Medical Center to co-investigate a study for mental health and achievement factors related to excessive student mobility.
As a consultant on AdvancedEd School Accreditation Teams, she has evaluated high school performance. Dr. Rhodes has researched and written numerous articles on school mobility, achievement, culture, and STEM (NSF). She has conducted numerous training workshops and spoken on urban school district policy and other related topics to various community groups and national educational organizations.
What does it take to improve science performance in an inner-city high school? Could a science "immersion" strategy change motivation and interest in science? How can we meet a key strategic goal of our urban district: "All students graduate and are prepared for postsecondary education, successful careers and productive citizenship."
Creative professionals in team-based work settings value work communications skills among their colleagues. As public schools create professional learning communities and experiment with teacher-led curriculum and program development, traditional interview processes may prove inadequate for these new collaborative environments. New and creative selection models may be needed to enable teacher or other professional teams to choose candidates with the 21st century skills needed for success. In public sector environments, work rules are often highly developed and professionals are entitled to interview. Qualifications, training, experience and seniority as determinants often get reduced to transfer rights using seniority as the main or only criteria. This trend detracts from creating a competitive environment in which to attract & retain a high-quality teaching staff. Solutions can be found within existing contract parameters, however, if the attributes necessary to teach 21st Century skills are actually required to be demonstrated, not just described, in the interview process.
Critical to a dynamic STEM school is a high level of instructional rigor. While this is true in all STEM schools, it is a particular challenge in those programs that serve populations inexperienced with high levels of rigor in their previous coursework.
Establishing a STEM High School (Science, Technology, Engineering, & Mathematics), and the Aiken Environmental, Ohio's first public environmental high school proved to be successful strategies to increase student engagement and raise standardized scores in science. High-poverty urban students from declining academic and disciplinary environments produced significant gains on science test results and credit attainment towards graduation. Using multiple overlapping rigor and SEL strategies, students experienced "science immersion," project-based learning, and a social-emotional curriculum that emphasized personal development and team/community-building skills.
Rose Porterfield Group (RPG) has over 30 years of experience providing Business Performance and Human Resource services. At RPG we take a practical and aggressive approach to consulting. In three decades, RPG has worked with hundreds of companies in almost every industry sector. We have developed thousands of executives, built better teams, handled crises and mergers, and helped our clients avoid employment-related lawsuits. Our firm has published articles, books and columns on the use of consultants, testing, assessment, and developing executives in industry. Consulting Services Include:
Assessment for Hiring and Promotion - RPG specialists include PhD level psychologists, experts in testing, interviewing and assessment, and whose full time endeavor is helping businesses raise the performance bar in their organization by hiring and promoting on the very best "fits."
Teambuilding and Individual Coaching - RPG evaluates teams and measures their ability to overcome personal conflicts and office politics that disrupt group dynamics. They understand the effect of individual behavior on group productivity and appreciate the different communication styles of individual members.
Crisis Conflict Solutions - RPG mediation is a cost effective, humane, and useful way to resolve workplace conflicts. Mediation works because a neutral third party facilitates meetings between parties, enabling them to stay productive and allowing participants to develop the solutions to their problems before they escalate.
Executive Development - RPG uses sophisticated psychological assessments and tailors programs to match both the goals of the organization and the individual.
Change Management - RPG serves as an expert adviser to help senior executives achieve company goals by providing innovative, integrated and practical solutions to align an organization's people and business strategies. Robyn W. Porterfield, PhD - Managing Principal at RPG, spent over ten years in sales and marketing prior to completing her PhD in Industrial Psychology. While completing her PhD, Dr. Porterfield served as Director of Client Services for a Texas-based on-line psychological testing firm, consulting to management on such issues as individual and team fit, conflict resolution, hiring, coaching, and management succession planning. As a consultant,
Dr. Porterfield has assessed executives in such diverse industries as financial management, food service, telecommunications and retail. For five years, Robyn and Bob co-wrote a column for the Dallas Business Journal titled, C-Level Coach. Robyn is also a professional mediator and currently mediates for Dispute Resolution Services of Tarrant County, Texas.
Robert G. Rose, PhD, Principal at RPG, received his PhD from Florida State University. Since 1976 he has served as consultant to organizations in virtually every industry including health care, retail, IT services, manufacturing, construction, aviation, and many others. In his over 30 years as a consultant,
Dr. Rose has encountered virtually every problem that an organization can experience, and has seen that good teamwork - from hiring to development - always benefits both the individual and the company. Bob is the author of numerous articles on communication, crisis handling, and conceptualizing purpose and culture within organizations, and his books on consulting are required reading by major corporations.
In this article we are speaking primarily to men in business management roles. We are not saying you are a harasser. On the contrary, we’re aware that more than likely, you are not a harasser, but your position and gender put you in the position to come across as one
As an employment attorney, or perhaps as General Counsel for your organization, you have probably been fielding more and more questions about bullying in the workplace-we certainly have. While bullying isn't illegal - yet - you also probably know that it costs a lot in terms of its effect on production. Plus, you know it's not right-not really. So, what's the right approach? Our rule of thumb is not to overact to simple, appropriate work behavior, but you also can't put up with bullying either. We'll share some examples from our practice; see if any of these sound familiar.
If you are the CEO or General Counsel of your company, you should be preparing for a new challenge. The gaining momentum of the #metoo movement means there will likely be an increase in sexual harassment complaints. Raghu and Suriani certainly think it's already happening (#METOOWHATNEXT: Strengthening workplace sexual harassment protection and accountability, nwlc.org, 2017.), and our clients are certainly calling us more often to investigate claims. To better prepare, here are some suggestions we urge you to consider.
Let's say you have Bill who is a good guy in many ways but he can be a grouch. He is particularly likely to nag the young female accounting staff for inquiring about his expense reports. He looms over them and talks loudly sometimes shaking his finger, and using occasional mild profanity. You've talked to him and he always gives a half-hearted sheepish apology - and then does it again the following month.
Almost all of us have been to the yearly company football game, company barbeque, or happy hour. Organizations often think these events create closeness, trust, a sense of "teamwork", or even a sense of family. We love a good burger and a beer as much as anyone but in our experience the injuries, harassment and other complaints that can come from company social events may cause problems for employers. And we find that the defense that the events were "voluntary" may not hold up.
Expertise: Internationally recognized expert on the benefits of Crisis Management etc. Currently engaged by 7th largest organisation in the USA. Author of the new UK Government guide Preventing Chaos in a Crisis. Primary author of present UK Police command methodology Gold, Silver & Bronze.
Senior Scotland Yard background, including setting up the multi agency operational management structure at the London Kings Cross major subway fire, secondment to the Anti Terrorist Branch. University lecturer. Highly entertaining / humorous global facilitator & presenter. Key motivator able to stimulate and focus wide audiences. Outstanding authoritative & skilled public speaker. Occasional TV appearances. Much quoted elsewhere. Member of the Guild of Freeman of the City of London.
Seminars & Speaking Topics:
Crisis Management: Preventing Chaos in a Crisis.
Avoiding Catastrophe: Human Behavior – Good or Bad.
The People Factor: Factoring in How People Will React.
Business Continuity (BC): No Longer a "Grudge Purchase" - More Profit!
Understanding Risk: Knitting with Fog, or Drawing the Strands Together?
Best Practice from the UK Govt: Why the UK & Europe Have Changed Focus.
Don’t Make a Drama out of a Crisis: The Benefits of Effective Incident Management.
Regulations 600 Years Old: Why Be a Freeman of the City of London?
New Scotland Yard: A Behind the Curtain Look at Current Issues.
Company Background: Visor Consultants specializes in helping domestic and global organizations get the very best from their staff in times of possible disaster. We quantify your various risks and hazards; advise you on which pose the greatest threats; assist you to eliminate or contain them; and help develop your Crisis Management skills. We can then guide you in Risk Mitigation, in resolving any security issues, and in designing Crisis & Business Continuity Management strategies. See Visor website for more information.
It might have been 30 years ago but in a new age of immediate and global communications there is a message here for 2009: Any world leader is on a stage these days and the audience compared to 1979 is not just one country
Experience has shown that when suddenly faced with a catastrophe, crisis managers have a tendency, from the outset, to try and follow familiar or routine systems. The more disturbing the situation the stronger the urge to take refuge in familiar procedures