Panorama Consulting Group is a technology-agnostic consultancy specializing in Digital Business Transformation and Enterprise Resource Planning (ERP) System Implementations for mid- to large-sized private- and public-sector organizations worldwide.
This highly respected firm is 100% independent of software and technology vendor affiliation. They offer a phased and integrated approach to strategy alignment and execution, enabling each client to achieve its unique business transformation objectives by transforming its people, processes, and technology.
Panorama clients include multi-national conglomerates from Amazon Robotics to Valcor Engineering, as well as governmental entities, including state and local governments, municipalities, school districs, state offices of the attorney general, and tribal governments.
A large capital city in the United States needed to determine the effectiveness of the organizational change management component of its ERP project. The project involved the implementation of Tyler Munis ERP software. The city was experiencing:
Panorama was engaged by the city to perform an assessment of the in-progress ERP implementation. The project had been stopped by the city in October 2019 amidst concerns about the operational readiness of the vendor’s software and the readiness of the city staff to successfully operate the new systems and corresponding processes.
The client was in the process of implementing a new HRMS system and was about a year into implementation when they encountered serious issues with the software during the testing phase. They were concerned that some key business requirements were missed at the beginning of the project and left out of the system’s design and configuration.
The Tribe hired Panorama to assist in selecting software to support its Health Service functions. This software would replace the Tribe’s current health systems. In the first phase of the project, we documented business and technical requirements, reviewed legacy systems, mapped processes, and identified pain points across
A large global retailer in the process of implementing SAP software wanted customized, on-site training for the company's internal resources. The company needed to implement inventory management modules while executing training and communications, but it had a lack of organizational change management experience.
Providing engineering, architecture, construction, and consulting solutions to the global life sciences and advanced technology industries, this firm had recently undergone an internal reorganization of its business units and operations. Each region was following its own processes, and multiple systems were being used. This led to duplicate and inconsistent data.
This multi-billion dollar professional services company was using various, disparate software applications across its worldwide operations. Many of its core business processes were not utilized globally, and dual/triple entry was demonstrated at various sites and in various functional areas.
Project Oversight Case Study: Oil & Gas: Upstream petroleum oil exploration and production company in the Middle East. Company operates several blocks, including one on the Arabian Sea, where crude oil, produced from this
While the company had little technological communication either internally or with its sister firm, the company was growing by leaps and bounds. It needed to modernize its technology and improve its business processes to continue providing outstanding customer service while meeting increased sales demand.
This consumer services company in Denver was using custom software developed in an AS/400 environment. Many of its core business processes were either manual or paper-based, and the company was struggling with the issue of sole dependency on a single employee who understood the legacy systems.
A tax and accounting firm with revenue between $500,000 and $1,000,000, was growing both organically and through acquisition. This firm had a conglomerate of various software. The main financial system (used for time, billing, and financials) was at “end of life,” meaning it was not going to be supported by the vendor in about two years time.
Client Uses environmentally sustainable practices to produce approximately 650,000 tons of chlorine-free, bleach kraft pulp annually. Generates approximately $155 million in annual revenue...
This plastic and rubber injection molding company processes orders using both a made-to-order process and engineer-to-order process. The company engineers to order through a variety of CAD systems and must undergo first article inspections prior to running production batches.
The district contracted Panorama to help in the replacement of its existing systems with a proven, commercial-off-the-shelf ERP system. The client undertook this initiative to replace aging systems, gain efficiencies and update existing processes. Another goal was to improve the timeliness, accuracy, safeguarding and consistency of information
The client was moving from manual processes and old systems to a modern system, so their employees faced a big learning curve. Unfortunately, their ERP vendor only provided them with a “jump start” program that only covered particular deliverables and activities. For example, they provided an overall communication approach but not a communication plan.
Not long ago, this global organization had implemented an ERP system across several aerospace and defense manufacturing plants. It was now considering an upgrade to the latest version of the system. However, the organization knew its end-users were still struggling to adopt the changes instituted by the prior initiative. Panorama deployed two organizational change management experts
The organization was founded in 1981 as a nonprofit, tax-exempt 501(c)(3) organization. It does not just encompass a non-profit organization but also encompasses a for-profit company that has a different fiscal year. As such, the organization must focus on tracking, reporting and financial record keeping – including tracking grants and gifts from contributor to the end-product or support delivered.
Panorama was engaged by the city to select and assist in the implementation of a new ERP and related systems. Framed as an initiative to bring a high “return on citizenship” (the amount and quality of services received for taxpayer dollars) to the city’s constituents, the project’s goal was to implement a platform that would provide the same (or better) quality
The city had been using a decades-old ERP solution and had not evaluated their business processes at any point during that time. Not only was the current ERP system not the best fit for their municipality, but the city was spending an inordinate amount of money on maintenance costs for customization and did not take advantage of instituting best practices or current technology.
Vertical integration allows the company to control all aspects of beef production. It partners with ranchers and operates feed lots, ensuring cattle are fed to their standards. In addition to its processing capabilities, the company operates its own trucking line, providing products from farm to table. The company supplies beef to the US retail grocery and foodservice markets, federal school lunch programs and the US military worldwide.
Brooks Hilliard, CMC, CCP is the only actively practicing expert witness in the world who is both a Certified Management Consultant and a Certified Computing Professional specializing in computer system selection and problem resolution. He has testified more than 30 times as a computer expert witness and has been engaged on more than 90 such matters for both plaintiffs and defendants. Mr. Hillard has done expert witness and consulting assignments in 25 states, and has qualified as an expert witness on computer software and hardware (including ERP, SCM and CRM systems) in both state and federal litigation. His expert witness engagements have included courtroom and deposition testimony in lawsuits, arbitrations, mediations and formal governmental hearings.
Areas of Expertise:
Allegations of ERP and CRM system failures and/or defective business software/systems
Computer Forensics
Intellectual property
Valuation of computer hardware, software and services
An property and casualty insurance agency acting as a managing general agent for several insurance lines sold through sub-agents throughout the United States had agreed to license a comprehensive agency management system from a developer of such software specifically developed for managing general agencies.
A regional wholesale distributor of construction products was sold a manufacturing ERP system that the software developer and implementer claimed was capable of meeting its distribution needs.
Huggins Actuarial Services, Inc is a full-service independent consulting firm with more than 100 years of experience providing innovative and clever solutions to a wide range of Actuarial and Risk Management Challenges. They offer a wide range of tactical consulting services providing valuable assistance in the day-to-day operation of your firm, as well as strategic consulting to inform decision-making on matters of extreme gravity.
Huggins employs leading professionals, having the combination of strong analytical skills, business knowledge, and understanding of human behavior to identify, measure, and manage risk. The firm has a reputation of actuarial excellence and a proven track record providing clients with the information and vital services they need to succeed.
Huggins actuaries have issued more than 600 loss reserve opinions to date, and counting. Credentialed actuaries on staff average over 25 years of experience and have reached top levels of achievement in the actuarial profession, including Chief Actuaries of large multi-line national insurance companies and Partner of Big Four accounting firms Their Integrated team approach provides the highest quality work in a timely fashion.
Consulting Services:
Loss Reserving
Enterprise Risk Management
Appointed Actuary
Economic Capital Modeling
Rate Making & Product Development
Individual Claims Simulation Model
Captive Feasibility Study
Warranty and Other Accruals
Ronald T. (Rusty) Kuehn is a Consulting Actuary with Huggins Actuarial Services, Inc. and a Fellow of the Casualty Actuarial Society and the Conference of Actuaries in Public Practice, a Member of the American Academy of Actuaries and the International Actuarial Association. In addition, Mr. Kuehn holds the Chartered Enterprise Risk Analyst (CERA) designation, the Chartered Property-Casualty Underwriter (CPCU) designation, and the Associate in Risk Management (ARM) designation.
Mr. Kuehn is professionally active; he has served as the chairman of the Casualty Loss Reserve Seminar (CLRS), which is jointly sponsored by the Casualty Actuarial Society (CAS), the American Academy of Actuaries and the Conference of Consulting Actuaries. He has also served on the on the Casualty Practice Council of the American Academy of Actuaries, the CAS Examination Committee and Committee for Consultants’ Interests, and as past President, Education Chairman and Board Member of the Casualty Actuaries of the Mid-Atlantic Region (CAMAR).
In addition, Mr. Kuehn has served on the Insurance Services Office Private Passenger Automobile Subcommittee and the Homeowners Subcommittee. Mr. Kuehn has also served as a Member of the Conference Task Force on Public Policy Debate of the Conference of Actuaries in Public Practice. He currently serves on the Board of the Insurance Society of Philadelphia (ISOP), and he is a member of the ORSA subgroup of the ERM Committee of the Risk Management and Financial Reporting Council of the American Academy of Actuaries. His over 45 years in business have given him a thorough knowledge of the property-casualty business both from a company and consulting viewpoint. See Full Bio and Consulting Experience.
Grover M. Edie, MBA, FCAS, MAAA, CERA, CPCU, ARM, ARP,is a Fellow of the Casualty Actuarial Society, a Member of the American Academy of Actuaries, a Certified Enterprise Risk Analyst, a Chartered Property Casualty Underwriter, an Associate in Risk Management, and an Associate in Research and Planning.
Prior to joining Huggins, Mr. Edie was Vice President and Chief Actuary at GMAC Insurance Company, where he oversaw all actuarial activities including pricing, loss reserving, and enterprise risk management in personal auto, commercial lines, auto extended service contracts, assumed reinsurance and other miscellaneous lines of insurance. He introduced Economic Capital Modeling to the organization during his tenure. His previous employers include Erie Insurance Group, John Deere Insurance, and the Insurance Services Offices.
Mr. Edie has over 25 years of actuarial experience. He started his insurance career as an underwriter. The primary services Mr. Edie provides to his clients includes Economic Capital Modeling, Enterprise Risk Management, profitability analysis, rate level reviews and filings, and loss reserve analysis. See Full Bio and Consulting Experience.
Kim E. Piersol, FCAS, MAAA, is a Fellow of the Casualty Actuarial Society and a Member of the American Academy of Actuaries. Prior to joining Huggins, he served as Senior Vice President & Chief Actuary for Crum & Forster Insurance Companies. Prior to that he served as Group Vice President & Chief Actuary for CNA Insurance Companies, and was a consulting actuary for KPMG LLP, Arthur Andersen LLP, and CFO of AIG Risk Management (AIGRM).
Mr. Piersol is professionally active; he has served on the American Academy of Actuaries Environmental Liabilities Work Group, the NAIC Technical Advisory Committee on Catastrophe Reserves, the Workers’ Compensation Reinsurance Bureau Actuarial Committee, and has been a Director and Treasurer of the Professional Liability Underwriting Society (PLUS). He also served on the Professional Liability Actuarial Subcommittee of the Insurance Services Office (ISO). He has also served as a 1st Lieutenant in the United States Army Field Artillery. His over 40 years in the actuarial field have given him a thorough knowledge of the property-casualty business both from a company and consulting viewpoint. See Full Bio and Consulting Experienc.
Isaak Technologies provides expert witness, consulting & training services in the areas of design, construction, procurement, implementation, commissioning and operations of information technology, telecommunications, network systems and critical data center facilities. Isaak Technologies provides clear solutions to complex challenges using best-practice forecasting, strategy & risk mitigation.
Philip J. Isaak, PE, P.Eng., DCDC, RCDD, SMIEEE, has over 20 years of experience as a design & operations consultant & training provider, with a focus in the information technology, telecommunications & critical data center facility industries.
In recognition of Mr. Isaak’s professional standing, the Officers & Board of Directors of the Institute of Electrical & Electronic Engineers (IEEE), the world’s largest professional association for advancement of technology, certified his election to the grade of Senior Member, a level only 9% of IEEE’s over 400,000 global members hold.
One of the new terms in the data center industry is Edge Data Centers. What is the Edge? Where is the Edge? Before we begin to understand what an Edge Data Center is, it might be helpful to first understand what it is not.
Rod Tasker specializes in Payment Services, Transaction Banking, and e-Commerce. He has over 20 years of experience working for major banks in strategic and business planning and cradle to grave product management, including business cases, feasibility, piloting, commercialization, and retirement. Mr. Tasker consults in strategic management and innovative solution delivery in the banking and finance industry. His achievements in Australia and internationally include: - Leading a team of 25 people in developing an internet payment service - Developing an enterprise Sales and Service architecture for a major bank - Developing an international payments business architecture & operations strategy for a major bank - Obtaining consensus amongst a consortium of 15 global banks for the strategic vision and plan for implementing B2B international ePayments - Developing a variety of e-Banking and e-Payment products and services - Building a payments business from start-up as CEO
Areas of Expertise:
Payments
e-Commerce
Transaction Banking
Identity Services
Product Development / Product Management
Piloting
Commercializing
Business and Strategy Formulation
Consulting Services - Mr. Tasker is engaged by companies that offer payment services as products or services, or for whom payments are "strategic" or "core," for example, insurance companies, exchanges, retailers, and investors wanting to evaluate payment business acquisitions, mergers, or funding opportunities. His services include:
Strategy Formulation
Business Planning
Profitability Improvement
Change Management
Program and Portfolio Management
Regulatory Compliance
Risk Analysis
Ventures / Mergers & Acquisitions
Enterprise Resource Planning Consultant Eric Kimberling
Eric Kimberling, MBA, is one of the most recognized and respected independent Enterprise Resource Planning (ERP) systems experts in the world, giving 100% unbiased advice to clients for more than 20 years.
Throughout his career, Mr. Kimberling has helped hundreds of high-profile enterprises worldwide with their ERP initiatives, including Nucor Steel, Petro Masila, the Yemen Government, the City of Charlotte, NC, Fisher and Paykel Healthcare, Kodak, Samsonite, Coors, Boeing, Duke Energy, Filson, and Lucent Technologies, and the Alaskan Native Tribal Health Consortium, to name a few.
Mr. Kimberling has helped manage ERP implementations and reengineer global supply chains in countries as diverse as China, India, Singapore, Hong Kong, Australia, New Zealand, South Africa, Lebanon, and the United States. He has won numerous industry awards for his experience and contributions, including Supply Chain Pro to Know and Best Independent ERP Blog award from ERP Focus.
Consulting Services:
ERP Software Selection
SAP, Oracle, Microsoft Dynamics, Epicor, Infor, and other ERP Systems
Organizational Change Management
Implementation Project Management
Independent Verification and Validation
Project Recovery
Merger and Acquisition Business Integration via Strategic Planning
Business Process Reengineering
Six Sigma
Enterprise Strategy
Mr. Kimberling has dedicated himself to giving keynote speeches at industry conferences and universities worldwide, and has been quoted in thousands of articles in newspapers, magazines, and books, including the Wall Street Journal, CIO Magazine, and Fortune. He has authored, published, and presented more than 50 ERP articles and white papers, and is the author of Panorama’s series of ERP Reports, quoted in dozens of publications per year. He is also the author of the acclaimed book, “Lessons from 1,000 ERP Implementations.”
Mr. Kimberling holds an MBA with an emphasis in operational strategy and a Bachelor of Science in business administration from Daniels College of Business at the University of Denver. He is also Six Sigma certified and a certified practitioner of multiple ERP solutions, including SAP, Siebel, Oracle, Microsoft Dynamics, Epicor and Infor, among others. He has won numerous industry awards for his experience and contributions, including Supply Chain Pro to Know and Best Independent ERP Blog from ERP Focus.
I have been involved with Microsoft Dynamics implementations for nearly 20 years now. I have also spent the last decade providing Microsoft Dynamics expert witness testimony in implementation failures and lawsuits.