Expertise: Internationally recognized expert on the benefits of Crisis Management etc. Currently engaged by 7th largest organisation in the USA. Author of the new UK Government guide Preventing Chaos in a Crisis. Primary author of present UK Police command methodology Gold, Silver & Bronze.
Senior Scotland Yard background, including setting up the multi agency operational management structure at the London Kings Cross major subway fire, secondment to the Anti Terrorist Branch. University lecturer. Highly entertaining / humorous global facilitator & presenter. Key motivator able to stimulate and focus wide audiences. Outstanding authoritative & skilled public speaker. Occasional TV appearances. Much quoted elsewhere. Member of the Guild of Freeman of the City of London.
Seminars & Speaking Topics:
Crisis Management: Preventing Chaos in a Crisis.
Avoiding Catastrophe: Human Behavior – Good or Bad.
The People Factor: Factoring in How People Will React.
Business Continuity (BC): No Longer a "Grudge Purchase" - More Profit!
Understanding Risk: Knitting with Fog, or Drawing the Strands Together?
Best Practice from the UK Govt: Why the UK & Europe Have Changed Focus.
Don’t Make a Drama out of a Crisis: The Benefits of Effective Incident Management.
Regulations 600 Years Old: Why Be a Freeman of the City of London?
New Scotland Yard: A Behind the Curtain Look at Current Issues.
Company Background: Visor Consultants specializes in helping domestic and global organizations get the very best from their staff in times of possible disaster. We quantify your various risks and hazards; advise you on which pose the greatest threats; assist you to eliminate or contain them; and help develop your Crisis Management skills. We can then guide you in Risk Mitigation, in resolving any security issues, and in designing Crisis & Business Continuity Management strategies. See Visor website for more information.
It might have been 30 years ago but in a new age of immediate and global communications there is a message here for 2009: Any world leader is on a stage these days and the audience compared to 1979 is not just one country
Experience has shown that when suddenly faced with a catastrophe, crisis managers have a tendency, from the outset, to try and follow familiar or routine systems. The more disturbing the situation the stronger the urge to take refuge in familiar procedures
Avinash Vashistha has dedicated his career to the unique requirements of the Global Outsourcing Market. His background and understanding of the practices surrounding Offshore Markets provides clients with a custom offshoring strategy, supplier / build mapping, favorable pricing, reduced risk, successful transition and sustainable performance contracts that address issues unique to offshore delivery.
Mr. Vashistha has evaluated and conducted due diligence on over 200 supplier firms, including companies in India, Russia, China, Philippines, Malaysia, C&E Europe, US, Canada, UK, Ireland and Vietnam. He has directed sourcing assessments, IT and BPO / KPO sourcing transactions and executed program governance models realizing $6 Billion in savings for clients. Avinash also developed significant expertise in the areas of R&D, Technology, Human Resources, Finance and Accounting, Analytics, Investment Research, claims processing and other domain specific voice and back office business processes. Mr. Vashistha has been a strong proponent of well-qualified, but lesser known tier-two suppliers in the competitive sourcing process.
Thought Leader: His opinions are sought and recognized by worldwide organizations and conference organizers such as IDC, NASSCOM, CITEM, C-Level, Private Equity Conference, the Indo-American Chamber of Commerce, CII, SBPOA and IAOP. Leading media conglomerates such as the Wall Street Journal, Financial Times, Time, The Straits Times, The Business Times, USA TODAY, CNN, CNBC, Forbes, Business Week, Bangkok Post, NDTV, Times Group, Business Standard and Cyber Media have featured Avinash extensively. He has been recognized by HRO Today as ‘HRO Superstar’ for 2006 and 2007 in the category of thought leaders and advisors on outsourcing. He has also been recognized as ‘FAO Superstar’ for 2007.
Enterprise Resource Planning Consultant Eric Kimberling
Eric Kimberling, MBA, is one of the most recognized and respected independent Enterprise Resource Planning (ERP) systems experts in the world, giving 100% unbiased advice to clients for more than 20 years.
Throughout his career, Mr. Kimberling has helped hundreds of high-profile enterprises worldwide with their ERP initiatives, including Nucor Steel, Petro Masila, the Yemen Government, the City of Charlotte, NC, Fisher and Paykel Healthcare, Kodak, Samsonite, Coors, Boeing, Duke Energy, Filson, and Lucent Technologies, and the Alaskan Native Tribal Health Consortium, to name a few.
Mr. Kimberling has helped manage ERP implementations and reengineer global supply chains in countries as diverse as China, India, Singapore, Hong Kong, Australia, New Zealand, South Africa, Lebanon, and the United States. He has won numerous industry awards for his experience and contributions, including Supply Chain Pro to Know and Best Independent ERP Blog award from ERP Focus.
ERP Software Selection
SAP, Oracle, Microsoft Dynamics, Epicor, Infor, and other ERP Systems
Organizational Change Management
Implementation Project Management
Independent Verification and Validation
Merger and Acquisition Business Integration via Strategic Planning
Business Process Reengineering
Mr. Kimberling has dedicated himself to giving keynote speeches at industry conferences and universities worldwide, and has been quoted in thousands of articles in newspapers, magazines, and books, including the Wall Street Journal, CIO Magazine, and Fortune. He has authored, published, and presented more than 50 ERP articles and white papers, and is the author of Panorama’s series of ERP Reports, quoted in dozens of publications per year. He is also the author of the acclaimed book, “Lessons from 1,000 ERP Implementations.”
Mr. Kimberling holds an MBA with an emphasis in operational strategy and a Bachelor of Science in business administration from Daniels College of Business at the University of Denver. He is also Six Sigma certified and a certified practitioner of multiple ERP solutions, including SAP, Siebel, Oracle, Microsoft Dynamics, Epicor and Infor, among others. He has won numerous industry awards for his experience and contributions, including Supply Chain Pro to Know and Best Independent ERP Blog from ERP Focus.
I have been involved with Microsoft Dynamics implementations for nearly 20 years now. I have also spent the last decade providing Microsoft Dynamics expert witness testimony in implementation failures and lawsuits.
Rod Tasker specializes in Payment Services, Transaction Banking, and e-Commerce. He has over 20 years of experience working for major banks in strategic and business planning and cradle to grave product management, including business cases, feasibility, piloting, commercialization, and retirement. Mr. Tasker consults in strategic management and innovative solution delivery in the banking and finance industry. His achievements in Australia and internationally include: - Leading a team of 25 people in developing an internet payment service - Developing an enterprise Sales and Service architecture for a major bank - Developing an international payments business architecture & operations strategy for a major bank - Obtaining consensus amongst a consortium of 15 global banks for the strategic vision and plan for implementing B2B international ePayments - Developing a variety of e-Banking and e-Payment products and services - Building a payments business from start-up as CEO
Areas of Expertise:
Product Development / Product Management
Business and Strategy Formulation
Consulting Services - Mr. Tasker is engaged by companies that offer payment services as products or services, or for whom payments are "strategic" or "core," for example, insurance companies, exchanges, retailers, and investors wanting to evaluate payment business acquisitions, mergers, or funding opportunities. His services include:
As a highly professional & credible Expert, Consultant, & Speaker, Jean Seawright has provided trusted advice & HR Consultation to thousands of organizations nationwide. As president of Seawright & Associates, a Human Resource Management-Consulting Firm, Ms. Seawright is widely respected for her knowledge of state & federal employment regulations including, but not limited to FLSA, ADA, FMLA, Title VII, & others.
Since 1987, she has focused on engagements involving hiring, coaching, & terminating employees; regulatory compliance; charges of discrimination; performance management systems; internal investigations (including harassment); employee handbook development; compensation plan design; HR audits; hiring systems; job descriptions; & others. Ms. Seawright is a frequent speaker at state & national trade associations & is the author of numerous articles & publications in the field of human resources, including the popular book, The Employment Genie®, an exclusive hiring, coaching, & termination system for businesses.
Areas of Expertise:
Negligent Hiring and Retention
Discrimination and EEO Compliance
HR Policies and Programs
FLSA and Wage and Hour Compliance
Expert Witness Services for Employment Law Matters
Ms. Seawright is available for case analysis, case theory evaluation, expert witness reports, depositions, analysis of other expert testimony, and trial testimony.
Now you can own a complete human resource department ‘in a box!’ Worried about hiring, coaching, and terminating employees legally and effectively? As a business owner, you know that one bad hire or poorly executed termination can bring your business to its knees. Finally, there’s a solution! With The Employment Genie® system, you can hire smart, reduce turnover, limit liability, and implement consistent employment practices!
Q9 Consulting partners with its clients to develop and implement effective risk management procedures to successfully commercialize and sustain safe and effective products. Q9 Consulting, Inc. was founded in 2007 by Mike Wakshull. The name originates from ICH Q9, Quality Risk Management for the pharmaceutical industry. Mike managed Corporate Quality Risk Management for Amgen, the world's largest biotechnology company. Mike's experience with medical device product risk management has focused on implementation of ISO 14971. Mike was a technical editor and primary contributor to the 2nd edition of the risk management chapter 11 of the Guide to the Project Management Body of Knowledge (PMBoK Guide). This is an ANSI and ISO standard for project management. He has contributed to the risk management chapter of the 4th edition of the PMBoK Guide.
Services offered include:
Expert witness testimony
Project Management Consulting
Risk Management Consulting
Project Management Training
Risk Management Training
Forensic Document Examination
In 1999 Mike wrote the first 4-day Project Risk Management course for Learning Tree International. In 2002 he presented 2 4-day risk management classes for PMI Seminars World. Mike teaches project risk management for the University of California at Irvine's Extension University. He wrote and presented globally the internal Product Quality Risk Management training classes at Abbott Vascular. Q9 Consulting, Inc. serves Southern California counties of Riverside, San Diego, Orange, San Bernardino, and surrounding regions. Work is accepted from all other locations.
You have hired a forensic examiner to analyze evidence for your civil case. After a thorough examination of the evidence, the forensic examiner delivers a weak forensic opinion toward favoring your theory of the case. Will the examiner's weak opinion help you in trial?
Generally, document examiners state that a source signatures is needed to show that the signature on a document is cut from another document then pasted onto the document in question. In this case study, a technique is presented to demonstrate how a cut-and-paste was discovered without the source signature.
When she was a girl, the young woman had emigrated with her family to the United States from her home country in Africa. She grew up in the northeastern USA and was now attending college. As part of her application for United States citizenship she must present her birth certificate. Her father sent the birth certificate to her. The birth certificate had apparent alterations. Government officials refused to accept the birth as valid because her appearance did not match the age on the birth certificate. She was born in 1994 yet birth certificate appears to state her year of birth as 1984.
The divorce had been finalized 15 years earlier. The husband had moved on with his life. He was happily remarried and enjoying his retirement years. The ex-wife could not let go. She sued in the Superior Court of Los Angeles claiming the husband would not relinquish rights to real property and other interests that had been part of the divorce settlement.
The decedent signed a life insurance beneficiary form a few weeks after having brain surgery. The plaintiff claimed the signature was not executed by the decedent. The defense claimed that the decedent had signed the document and the differences are attributed to the effects of brain surgery.
As with any other profession, document examiners have a range of expertise and experience. As important as it is for your client to make a clear assessment of your abilities, it is up to you to determine in advance, with a high degree of accuracy, whether the document examiner you plan to hire will perform the most accurate assessments and be ready to back up those assessments with a scientifically repeatable methodology in court.
None of us wants to feel that our opinions are tainted by bias. The ability to recognize when bias is an influence in an expert's opinion and the skill of an expert to overcome his or her biases is integral to an expert's credibility.
The Most Dangerous Animal of All was co-written by the estranged son of California’s infamous Zodiac killer to reveal his father’s true identity. When the book hit the streets the skeptics were in full force. Just like those who mocked the boy who cried wolf, no one could blame them. Too many people had already claimed to either be the killer or to know who he really was.
Forensic document examination, performed correctly, is a reliable discipline that can demonstrate the innocence of your client or the guilt of your opponent. Used strategically, it can help you settle out of court. When court is necessary, your document examiner can present a case so clearly that the outcome is beyond doubt. To achieve this, your document examiner must be proficient in the latest techniques and adept at reporting results.
" Q9 Consulting, Inc. announces the release of a new book, The End of the Zodiac Mystery, How Forensic Science Helped Solve One of the Most the Most Infamous Serial Killer Cases of the Century by Michael Wakshull."
Enterprise Resource Planning Consultants Panorama Consulting Group
Panorama Consulting Group is a technology-agnostic consultancy specializing in Digital Business Transformation and Enterprise Resource Planning (ERP) System Implementations for mid- to large-sized private- and public-sector organizations worldwide.
This highly respected firm is 100% independent of software and technology vendor affiliation. They offer a phased and integrated approach to strategy alignment and execution, enabling each client to achieve its unique business transformation objectives by transforming its people, processes, and technology.
Panorama clients include multi-national conglomerates from Amazon Robotics to Valcor Engineering, as well as governmental entities, including state and local governments, municipalities, school districs, state offices of the attorney general, and tribal governments.
While the company had little technological communication either internally or with its sister firm, the company was growing by leaps and bounds. It needed to modernize its technology and improve its business processes to continue providing outstanding customer service while meeting increased sales demand.
This consumer services company in Denver was using custom software developed in an AS/400 environment. Many of its core business processes were either manual or paper-based, and the company was struggling with the issue of sole dependency on a single employee who understood the legacy systems.
A tax and accounting firm with revenue between $500,000 and $1,000,000, was growing both organically and through acquisition. This firm had a conglomerate of various software. The main financial system (used for time, billing, and financials) was at “end of life,” meaning it was not going to be supported by the vendor in about two years time.
This plastic and rubber injection molding company processes orders using both a made-to-order process and engineer-to-order process. The company engineers to order through a variety of CAD systems and must undergo first article inspections prior to running production batches.
The district contracted Panorama to help in the replacement of its existing systems with a proven, commercial-off-the-shelf ERP system. The client undertook this initiative to replace aging systems, gain efficiencies and update existing processes. Another goal was to improve the timeliness, accuracy, safeguarding and consistency of information
The client was moving from manual processes and old systems to a modern system, so their employees faced a big learning curve. Unfortunately, their ERP vendor only provided them with a “jump start” program that only covered particular deliverables and activities. For example, they provided an overall communication approach but not a communication plan.
Not long ago, this global organization had implemented an ERP system across several aerospace and defense manufacturing plants. It was now considering an upgrade to the latest version of the system. However, the organization knew its end-users were still struggling to adopt the changes instituted by the prior initiative. Panorama deployed two organizational change management experts
The organization was founded in 1981 as a nonprofit, tax-exempt 501(c)(3) organization. It does not just encompass a non-profit organization but also encompasses a for-profit company that has a different fiscal year. As such, the organization must focus on tracking, reporting and financial record keeping – including tracking grants and gifts from contributor to the end-product or support delivered.
Panorama was engaged by the city to select and assist in the implementation of a new ERP and related systems. Framed as an initiative to bring a high “return on citizenship” (the amount and quality of services received for taxpayer dollars) to the city’s constituents, the project’s goal was to implement a platform that would provide the same (or better) quality
The city had been using a decades-old ERP solution and had not evaluated their business processes at any point during that time. Not only was the current ERP system not the best fit for their municipality, but the city was spending an inordinate amount of money on maintenance costs for customization and did not take advantage of instituting best practices or current technology.
Vertical integration allows the company to control all aspects of beef production. It partners with ranchers and operates feed lots, ensuring cattle are fed to their standards. In addition to its processing capabilities, the company operates its own trucking line, providing products from farm to table. The company supplies beef to the US retail grocery and foodservice markets, federal school lunch programs and the US military worldwide.
Nevium specializes in managing and increasing the value of intellectual property portfolios. You have your business plan; you have your marketing plan…Where is your IP plan? Quite surprising, most businesses don’t have an IP plan; nonetheless even know the total contents of their IP portfolio. At Nevium, we manage and monetize intellectual property and intangible assets. We believe these assets need to be identified, organized and managed in order to maximize value.
Nevium specializes in valuing, managing, monetizing and providing expert testimony related to intellectual property. Nevium values IP for business transactions, tax/estate, joint venture negotiations, transfer pricing and bankruptcy.
Nevium builds and manages intellectual asset management strategies for clients who want to monetize their IP. Mr. Bania and Mr. Buss are frequent lecturers on IP valuation and licensing issues and publish articles for numerous industry publications. Areas of expertise include music, apparel, publishing, film, food, automotive, sporting goods, furnishings, advertising, media, photography, retail and not for profit.
Consulting Services Include:
IP Management - Nevium Identifies, organizes and values IP and IA
IP Valuation - Nevium values brands, trademarks, copyrights, patents social media and Internet assets for M&A, estate, business transactions, tax and transfer pricing
IP Monetization - Nevium assists with setting royalty rates, building licensing agreements and buying and selling IP
Doug Bania, CLP, Founding Principal, has over a decade of expertise in managing, valuing and monetizing intellectual property. Prior to founding Nevium, Mr. Bania managed 100s of projects related to brands, intellectual property and the related intangible assets. He has assisted clients in intellectual property matters related to acquisitions, litigation, bankruptcy, tax, estate, family and marital disputes, and licensing. Mr. Bania delivers presentations and seminars on IP valuation, management and damages issues for various business and legal entities across the United States.
Brian Buss, CFA, Founding Principal, is a Chartered Financial Analyst with over 20 years of experience in valuations, financial analysis, and corporate finance both in the United States and overseas. Mr. Buss provides strategic advice for intellectual property portfolios and transactions, guidance in determining economic damages, and profit apportionment in civil litigation, and performs valuations of trademarks, patents, copyrights, brand assets, trade secrets, technology assets, celebrity endorsements and marketing activities, and other intangible assets.
Prior to founding Nevium, Brian Buss managed over 100 cases as an economic and valuation expert. He has developed financial models and forecasts for acquisitions, business valuations, licensing transactions, and new business ventures. His entrepreneurial experience includes serving as co-founder and financial officer for a technology start-up. Prior to launching Nevium, he worked at San Diego-based consulting firms, Westpac Institutional Bank, and Deloitte & Touche’s Financial Advisory Services group in New Zealand and San Francisco. Mr. Buss has been engaged to speak by various institutions, both nationally and internationally, on topics concerning finance, valuation, and damages.
San Diego Office 415 Laurel Street, Suite 341 San Diego, CA 92101 Telephone: 858-255-4361 Email: email@example.com
Los Angeles Office 9107 Wilshire Blvd., Suite 450 Beverly Hills, CA 90210 Telephone: 310-975-3145 Email: firstname.lastname@example.org
Based on our knowledge of and ability to analyze and value businesses, valuation professionals are uniquely positioned to provide valuable information to business owners and managers regarding the financial value of their brand assets. In other words, how a company's brand assets are contributing to the company's overall financial performance. This "Special Issue" of The Value Examiner is intended to kick-start the discussion on brand valuation by identifying the opportunities and challenges in completing brand valuation assignments for our clients.
Use of the Internet and social media has become an increasingly essential element of conducting business in the United States and globally, which in turn raises new issues for calculating damages and performing valuations. With almost every business now using the Internet and social media to conduct business, cases of Internet IP infringement, IP misuse, and defamation have increased and evolved. Before the rise of these new media, cases of infringement and defamation typically occurred in print or on television and were visually obvious.
Most of the existing literature on copyright infringement is concerned with the valuation of intellectual property rather than the apportionment of the value that is directly attributable to the intellectual property asset at issue. Further, few of the currently proposed IP valuation methods and little of the literature addressing the determination of damages appears directly applicable to the case of copyright in the context of artistic productions. Within the creative arts, recorded music offers a particularly complex and interesting case within which to explore this issue, as different portions of the relevant copyright to the recorded song may be held by different persons.
Richard Singer is the leading expert in Golf Facility Operations, Transactions and Valuation Consulting. He has been qualified as an expert witness in cases involving golf course transactions, valuations, liability, economic potential, usual and customary practices and business plan preparation.
Mr. Singer has been the Director of Consulting Services for the National Golf Foundation (NGF) since 1997, and now has a total of 26 years of golf facility consulting experience. He first joined the NGF consulting staff in 1989 as a project analyst after completing his Finance MBA at the University of Florida. Mr. Singer has successfully managed the NGF’s well-known golf consulting practice with an industry-respected track record of success and a reputation for delivering projects on time and on budget.
Mr. Singer’s consulting services for alternative golf facilities have included both new development and operational reviews for driving ranges, putting courses, miniature golf courses, golf learning centers, executive / par-3 courses, and various combinations with other facilities. He co-authored the NGF publication How to Plan, Build and Operate a Successful Golf Range.
MCB Consulting (MCB) is a Commercial Transportation company well-known for significantly reducing Fleet Maintenance Costs for all of its clients in public, private, and governmental sectors. They have over 100 years of fleet, logistics, and leadership expertise in the airline, construction, transportation, service, utility, and sanitation industries.
Through the implementation of cost effective fleet asset and leadership processes, MCB makes the global marketplace a safer place to live and do business. They lower operating costs, increase efficiencies, improve fuel mileage, and lower vehicle emissions, to improve the environment in which we live. Additionally, they strive to increase the self-esteem of their clients’ employees through the development of continuous personal and leadership programs.
The team at MCB knows that proper cost control requires expertise in preventative maintenance, procurement, technician productivity, inventory control, warranty management and breakdown analysis. For over 30 years, they have been helping transportation and service company's keep fuel, maintenance, tire, and labor costs, the largest expenses that fleet operating companies incur, to a minimum.
Partial Client List: MCB Consulting has assisted organizations such as UPS, Con-way Freight, Waste Management, and Great Dane Trailer Manufacturer.
Maintenance Cost & Breakdown Analysis & Solution Development
Michael C. Buck, President of MCB Consulting, is a Commercial Transportation Expert with over 30 years of experience. Mr. Buck launched MCB Consulting to supply companies with fleet management expertise in preventative maintenance programs, procurement and warranty recovery initiatives, litigation, fuel / tire management, leadership development, and DOT, CSA, and OSHA regulatory compliance.
Mr. Buck and his team provide world-class Fleet Maintenance Management by developing methodical policies and procedures monitored by performance metrics while simultaneously providing leadership with the tools and authority to effectively assist their customers.
Mr. Buck is recognized as an experienced senior-level fleet and executive with proven success in developing systems and infrastructures to promote profitability. He is adept at bolstering the performance of both physical and human capital. A strategic communicator who will solicit buy-in and institute initiatives focused on promoting fiscally prudent organizational growth.
In transportation, increased volume due to supply and demand have come at unprecedented proportions. The industry has met these demands head-on, overcoming a multitude of obstacles all while implementing contactless pick-up and delivery methods, enhanced asset & shipment tracking, and GPS guidance.
HP Accounting Services, Inc. is a leading provider of interim and outsourced Financial Management for tech and other companies. A CPA and business valuation firm, they support their clients’ compliance with the IRC 409A and SFAS 123(R) rules, intangible asset valuation, as well as issues involving damage calculations, expert witness services in litigation.
Accounting - Bookkeeping (Monthly/Quarterly/Annual), Accounting system setup for new businesses, Personal financial statements, Business Plan Development & Loan Brokerage, Audit Preparation & Liaison, Budgeting
Business Valuation - Purchase Price Allocations — FAS 141R
Mergers & Acquisitions
Business Fraud Prevention
Robert Bates, JD, CPA, CFE, CVA, CFO has over 30 years of Financial Management and Accounting experience as a Controller and CFO in various industries. He has been in several industries, including telecom, media, retail and financial services in addition to having consulting experience at startups in the software, technology, and life sciences fields. Mr. Bates specializes in International Accounting, Software Issues, and Obtaining Financing. AS CFO of public companies, he has completed due diligence accounting/reporting for 12 acquisitions, including performing Business Valuations and dealing with FAS 142 issues. Mr. Bates has handled accounting for complex debt instruments including warrants, beneficial conversion feature, and other derivative issues. He has also been responsible for SEC reporting: 10Q’s and 10K’s.
Economic downturns and recessions are notorious for encouraging fraud. As new and prospective fraud examiners, it's imperative that you become aware of the various fraud risks that can occur and the red flags that indicate a fraud in progress.
Employee Motivation & Performance Assessment, Inc.(EMPA) has designed Employee Assessments and has provided Survey Research Services for more than 7 million employees, including Performance / Skill Assessments, Employee Surveys, and Program Assessments. Its domestic and international clients span 45 countries and include large companies, non-profit organizations, and government agencies that have 1000 or more employees.
Dr. Palmer Morrel-Samuels is EMPA's founder and CEO. He is a Research Psychologist with over 25 years of extensive training and experience in Statistical Analysis and Assessment Design. He received a Master of Arts degree in Research Methodology from the University of Chicago, a Master of Philosophy degree and a Ph.D. in Experimental Social Psychology from Columbia University. A well sought out expert, Dr. Morrel-Samuels has
Testified before the U.S. Congress on employee motivation and its linkage to objective performance metrics,
Provided assessment services for non-profit organizations (e.g., Blue Cross-Blue Shield, University of Michigan), government agencies (e.g., the Department of Justice), and Fortune 500 companies (e.g., FedEx, IBM, GM, California Edison, Bank of America, Xerox, Coca-Cola, and Disney),
Been an expert resource for the New York Times, the Washington Times, and the Wall Street Journal,
Conducted research for IBM, EDs, the University of Chicago and Yale University,
Been a faculty member at Antioch Graduate School and the University of Michigan Business School
Lectured extensively on survey design and organizational communication,
Authored several patented employee and leadership assessments, and
Published articles in The Journal of Experimental Psychology, Behavioral Research Methods, The Journal of Personality & Social Psychology, California Management Review, Physician Executive, and Harvard Business Review, among others.
Dr. Morrel-Samuels currently teaches courses on survey design and research methodology at the University of Michigan’s Institute for Social Research and the School of Public Health. He is also serving as the President of the Workplace Research Foundation, a nonprofit responsible for the National Benchmark Study® - a nationwide survey that sets BenchmarksTM and measures the causal linkage between employee motivation and subsequent stock return.
This might come as a shock: Employees in large corporations sometimes mistakenly believe that they have been discriminated against. Admittedly, discrimination does occur, both in society and in the workplace. And as most attorneys know, many discrimination cases concern claims of either adverse treatment or adverse impact. In both types of litigation, employees believe that they have been discriminated against because of their minority status. In disparate treatment cases, plaintiffs must show that they were treated differently because of that status, and incriminating statements-express or implied-must be admitted as evidence to suggest a discriminatory intent. In contrast, disparate impact cases typically address the discriminatory impact of an ostensibly neutral policy, decision, or program, so plaintiffs rely upon objective data from the entire corporation to prove a discriminatory outcome.
THERE'S NO DOUBT that companies can benefit from workplace surveys and questionnaires. A GTE survey in the mid-1990s, for example} revealed that the performance of its different billing operations, as measured by the accuracy of bills sent out, was closely tied to the leadership style of the unit managers.
This might come as a shock: Employees in large corporations sometimes mistakenly believe that they have been discriminated against. Admittedly, discrimination does occur, both in society and in the workplace. And as most attorneys know, many discrimination cases concern claims of either adverse treatment or adverse impact.
Effective evidence-based managelnent requires analyzing data from a broad array of sources and conducting carefully designed pretest-posttest comparisons. However, our experience suggests that few businesses take that process to the next level by building merged datasets that can be used for rigorous pretest-posttest comparisons and meaningful statistical analyses.
No contemporary guide exists for using statistics to prove causality in court. We outline a new theory explaining comprehension of causal graphs, and claim four hallmarks of causality are critical: Association, Prediction, Exclusion of Alternative Explanations, and Dose Dependence.
We distinguish between reverse discrimination and over-correction, arguing that the former should be used only to describe cases where well-qualified non-minority applicants are unjustifiably denied positions in organizations run by and/or staffed by minorities. Similarly, we argue over-correction should be used to describe well-qualified non-minority applicants who are unjustifiably denied positions in organizations run by non-minorities.
Sahel (Sal) Shwayhat, MBA, FACHE, Principal / Owner at ELY Analytics LLC, is a Management Consultant with over 30 years of experience in Healthcare Operations and Data Analytics. A Lean Six Sigma Black Belt, Mr. Shwayhat has dual degrees in Electrical and Biomedical Engineering. He is also is fellow in the American College of Healthcare Executives.
Mr. Shwayhat's career spans multiple roles, where he gained significant experience analyzing large data sets to uncover inefficiencies, identify outliers, and compare staff and equipment outputs. He is adept at performing location analytics to identify potential clients, focus resources, and capture a greater share of the market.
Mr. Shwayhat has guest-lectured at Yale University and the University of New Haven – subjects included “External and Internal Benchmarking” and “Uses of Data in Healthcare”. He has presented at several conferences, including the Connecticut Quality Council.
Core Areas of Strength:
Data Analytics & Key Performance Indicators
Location Analytics & GIS
Radiology Operations Performance
Cost Accounting & Expense Reduction
Strategic & Business Planning
Lean Six Sigma
Hospital Flex Budget
ELY Analytics LLC (ELY) is a Management Consultancy that emphasizes use of Data Analytics and Visualization. Company specializes in converting data into information. ELY Analytics mines and analyzes raw data to help clients identify Financial and Operational Performance Improvement opportunities. ELY Analytics can also perform location analytics to help businesses map existing and potential clients.
ELY Analytics serves data rich, information poor companies within various industries, including healthcare, banking, and insurance, and more specifically, radiology / diagnostic imaging, operational finance, strategic planning, behavioral health, performance improvement, and clinical engineering.
What does a Flex report tell us? The two right most columns are the crux of the Flex report. One column shows how a department performed against a static budget (developed months earlier with certain assumptions in mind), and the other column shows how a department performed against a newly "flexed" budget, that took product volume and mix into consideration.
Hospitals, like most businesses, have budgets. While they all track their performance closely against that budget at the organizational level, many fail to do so with the same rigor at the cost center level, mainly due to lack of dependable reports. In this article, I will explain what flex budgeting is, how it is calculated, and why using it helps the organization.
All well-run businesses use data to drive their decisions. The higher the stakes, the more accuracy they demand from their data. Hospitals are businesses, even not-for-profit ones, and should conduct their operations like any other business. The area where hospitals lag far behind other businesses is in cost accounting.
Many of us who have worked in hospitals have been there; you are in a meeting with Finance, and their handouts have what is supposed to be Radiology volumes, but they are different from what Radiology’s internal reports show. So, whose numbers are right?
Dennis E. Coleman & Associates has been providing Healthcare Management Services to various healthcare provider clients since 1990. They offer services in a variety of areas, including, but not limited to:
Physician / Hospital Collaboration
Medical Staff Development
Interim Hospital Management
Policy & Procedure Development
Human Resources Management
Marketing & Sales
Delivery System Development
Principal, Dennis E. Coleman, JD, MPH, has over 40 years of experience in Hospital and Healthcare Management. Mr. Coleman's academic background includes a Juris Doctor degree from Southwestern University in Los Angeles and a Masters in Public Health degree with a Hospital Administration major and a Bachelor of Arts degree in Political Science, both from the University of California, Los Angeles.
Mr. Coleman was most recently the Chief Executive Officer of Community & Mission Hospital located in Southern California. He has also served as a part-time faculty instructor in hospital administration and healthcare management at both California State University, Northridge and California State University, Los Angeles. He currently maintains a national consulting and expert witness practice specializing in hospital administration / healthcare management.
Consultica Worldwide is a management consulting firm with a reputation for resolving strategic and operational issues in Business, International Education, Management, and Human Capital. The firm was established in Sydney, Australia in 2003 and provides consultancy services in management, strategy, quality, business, and international education.
Consultica specializes in assisting with RTO quality and development, university advisory, higher education service provider (HEP) services, tertiary quality, start-up, and strategic planning. Their services cover the following:
Quality Development, Enhancement
Registration and Re-registration Services
Harnessing Strategic Synergies
Creating Quality Cultures
Developing Corporate Talent
Aligning the Workforce to Strategy
Strengthening High-impact Leadership
Principal, Mo Kader, PhD, is a business and commerce professional specializing in three areas of expertise: Business Start-up and Development, Human Capital and Corporate Training, and International Education and Institutions. He has an in-depth knowledge of the education, corporate training, learning and development fields and of Small and Medium Enterprise (SME) and larger commercial enterprise.
Dr. Kader assists SME's and large businesses in a range of sectors to start up or develop or grow. This is done through business management principles and with a range of human resource and organizational development approaches. These help increase the start-up business success rate and streamline its processes, as they do with larger businesses looking for better performance.
Dr. Kader's understanding of management, business development, new company growth strategies, and change management aid in providing a pragmatic, driven approach to business. He has worked as Business Development Manager, National Business Manager, Head of Sales, General Manager, and Managing Director, and has a high degree of acumen in international business, export development, new enterprise start up, and in resolving business and commercial issues via good business practice and human capital programs.
Mo Kader is experienced in the regulatory framework of compliance for Registered Training Organisations (RTO's), Higher Education Providers (HEP's), and Universities. He assists RTO's with initial registration and ongoing compliance. The establishment of Higher Education Providers and Tertiary Education Institutions is also his forte. With an ability to assist from the inception and Strategic Planning phase to the development of internal policies and procedures that provide the institute with a Quality Framework, Dr. Kader is able to impart sound advice and implementation support.